WM - Kittitas Transfer Station WA 98926

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Anita Savedra

Our company uses WM for our trash services, we have had service with them for 5+ years and are stuck in a 3 year contract. the service provided is unbelievable horrid. The drive speed into our parking lot, sometimes where there are funeral or mass services occurring and will sit on their horn if there is a car parked in their way. The drivers refuse to move from their seat to come to the office with is less than 10 feet from the dumpster. I have done my best to avoid this but the drivers come at their convenience on their pick up day. There is no set time they arrive sometimes 10 AM other time 2 pm? The drivers are extremely unprofessional and the call center is no help at all, I have made multiple attempts to get contact supervisors, boards members etc. but I have accepted they only look at their bottom line. I do not recommend WM and sadly that the only offer in some communities.

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David W Stephenson

I would say that pickup service for my trash is good as I only have one bag of trash a month, I have voiced my concerns to WM about the cost that keeps rising and have went up at least $14.00 in the last two (2) years. I call but the person on the other end was not very informed and only stated that price increases were normal? That's a lot of increase for a just couple of years

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Jane Nelli

We recently moved into a new home and my customer service rep was incredibly thorough and accommodating. Getting our new service set up with new cans went off without a hitch. Very happy.