O'Reilly Auto Parts WA 98277

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Sarah Colbert

Keep in mind I know nothing about cars. I came in one morning and asked what would be a good coolent for my car. Gave my make/model and year. Older lady at counter hands me the universal coolent. It was the wrong one to say the least. I should of bought the one for asian cars. My car is being flushed out as I type this. Never going to O'Reilly's again.

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Pontiac Bandit

Went in looking for some parts for my pontiac 350 and the older lady behind the counter told me she couldn't find anything without a year make and model. The oreilly system wouldn't let her. The parts I needed were literally hanging on the wall behind the counter. I saw them! A tall skinny guy cut in and said, "I got you." And without hesitation, found my parts without needing a year make and model. He gets five stars. The one star is for the lack of training the lady who first helped me had.

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Josiah Grigaliunas

Called for an altinator got a bunch of additude, like I'm ruining there day because they're open and I need a part. They didn't have it in stock, told me she didn't have enough staff to do a simple altinator test. Called AutoZone they had no additude, had the part in stock, offered to do an altinator test, told me about the core charge (which I forgot) takes $40 off on a part that was already $40 cheaper than O'Reilly's making the price $80 dollars cheaper than what O'Reilly's quoted me. What a joke!