O'Reilly Auto Parts WA 98801

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Eric

Last night I went to try and get a free engine check, however I was told that they aren't mechanics and they don't do that. I called this morning/afternoon to speak with a manager about this and I was told by Daisy multiple times that the manager is unavailable and then she hung up on me approximately 3 times. I called again and Julian answered he told me the same thing and he also hung up on me. It seems that their whole culture is negative towards customers.

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Omar Mendez

The employees seem to be pretty educated about their products. Sometimes you get a young one who doesn’t know whats going on. Most the time I go in and out quickly to get what I need. Been going here for about 10 years. Only time i had a problem was when a newbie gave me a wrong part. Always double check what you need sometimes they can mess up to.

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Rogelio Mendoza

I just wanted to come on here and say thank you max for assisting me over the phone when I came in Julian ended up helping me out with Julian’s and Jonny’s car knowledge made my auto parts run very easy and quick very clean store as well