Advance Auto Salvage TN 37127

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Angela Allen

I purchased a part from them and the manager ensured the part he sold me was the right part for my car but it wasn't the correct part. After getting the part installed my car system read malfunction. I tried to get a refund and the manger refused to refund my money. He had a smart mouth and hung up on me. I will not recommend them to use! I'm not out of 200 bucks. The owner now replied to my message stating being sorry about my encounter but when I called he was rude and didn't exchange my mirror and didn't give me my money back. Don't waste your time with them. Bad business and rude.

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Mahamdbakar Aljarsawy

The purchasing experience was extremely unpleasant due to the behavior of the staff member who assisted me. He was rude, lacked basic courtesy, and displayed a passive-aggressive attitude throughout. His demeanor came across as entitled and unprofessional. I would not return to this business primarily because of this individual and the company's unwillingness to address or correct his conduct. The parts themselves were acceptable, though not of the highest quality. Would not come here again.

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Moe

The parts were okay—not great quality, quite expensive though but they did the job. What really ruined the experience was the guy at the counter. He was super rude, had no manners, and came off really passive-aggressive. Honestly, he seemed like a spoiled kid who’s never been told no. I won’t be coming back, especially since the business didn’t seem to care about how he acted or the price of the parts.