They told me a truck bed was good drove an hour and a half to get it and it was beat up and not even useable still bought it thinking I could fix it but it had damage underneath I couldn’t see. Want to bring it back and they told me they charge %30 on refunds.

Misrepresented part paid 170 and could not use it if could give 0 stars I would be sure to check part with fine tooth comb

I would have appreciated if they were willing to at least let me take a picture of the rims they had for a 2014 Chevrolet Silverado for my dad. They weren't mean, but they weren't the most hospitable either.

The people that work there seem to be nice but the owner is 100% crooked. Do yourself a favor and and spend your money elsewhere. Even if you have to pay more you would be better served.I called them about 2 F-150 doors that they'd showed on their website. The gentleman that answered the phone was super nice. We negotiated a price of $650/door. I told him I'd come get them the next day. I also told him there would be other items that I needed as well.I drove 180 miles the next day to get the doors. Upon arrival I was treated very well. We went to look at the doors and I agreed to purchase them. I also negotiated the purchase of several other items that I needed bringing my total to $1750. He asked me to give him an hour or two to get the parts removed. I went to hachsone lunch and returned about 1 1/2 hours later . Was told they were not quite finished so I waited an additional 30 min. That's when the owner showed up. He asked to speak with me outside. He told me if I wanted the doors the new price was $800/door. Turns out he sold them to another customer for more, while I was waiting. Needless to say I told him to shove them.Again, this dude's a crook. Stay away!!!

Called a week in advance and offered to prepay for the seat I needed. They refused prepayment and said to come on and the seat would be removed and waiting on me. The day came to drive 100 miles and pick up my seat and we called ahead to remind them we were coming and they claimed seat would be pulled when we got there. After arriving took 20 minutes for guy that knew about seat to return from lunch, then another 30 minutes for the seat to be pulled from car. Horrible service, if it wasn't for how hard the seat was to locate I would have walked out. Also I think animal control should be notified of the condition of the dogs wondering around office. One poor black dog had a horrible open wound and wouldn't put any weight on his front foot. This place doesn't deserve a business license.

Crooks. Period. We purchased a transmission and set delivery for the next day. It didn't show up so we called. They stated their " delivery truck caught on fire" and it would definitely be delivered the next day. Next day, no transmission, so we called again. They were extremely rude and hateful, but said "it is on the way". A few hours later we received a call from them saying they did not have the transmission "after all" and said they would refund our money. Five days later we are still waiting. We just called and asked politely, yes politely, about our money and proceeded to get hung up on. Now I'm over being nice. Do not do business with these people. Zero professionalism and integrity.

I'm a used car dealer, so buy LOTS of used parts. This is a first -- bought an engine and a transmission (different cars) and had them delivered. After about a week, I searched around for another and was able to find an engine, so called and cancelled the engine, they then delivered the transmission to the wrong shop! I told them to cancel the whole thing! well, they got me the transmission the next day but never refunded on the engine! I called and had my staff call dozens of time (Dealt with Merlin) - he accused me of never paying for any of it!! I got him the transaction # and he apologized and said he'd refund right away. Well, a week later, nothing, so had the credit card company reverse charges. They fought it and won! So now I'm having to go to small claims court because although I paid immediately, it's now been 4 months and I never got the engine or refund of money! this place is awful! cant say enough bad stuff about them and I'm the first to heap on the praise when something goes well! STAY AWAY!! They'll be out of business soon enough!

They had exactly the part that I needed after trying to find one for months! They even installed it on my car! They charged me a price that was almost half of what I was expected to pay at other salvage yards. I confirmed everything on the phone and drove 3 hours to get there. Staff was professional and super friendly. They had the part pulled and installed on my car in 20 minutes. Probably the best salvage yard experience I've ever had. By the way it is a junkyard people don't wear your best shoes when you go to visit and then give them one star because you don't know how to shop for used parts ;-)

As with many other reviews, I unfortunately have to leave a bad one as well. I just wanted a headlight ballast. These guys, for whatever reason, shipped the entire headlight assembly. I'm sure it would have cost them less to ship if they had taken out the three small screws and sent the ballast only (the headlight itself it cracked and not usable). The ballast that was attached to the headlight is broken right where you plug in the headlight bulb, so it too is not usable. I called them to inform them of this and he just argued with me about how it's an 'as is' part. Sorry, but you can't just put broken junk in a box and say that it's 'as is'. It has to at least work to begin with. If it works for 1 day and then breaks, fine, that's just crappy luck for me. All they would’ve had to do was take literally 3 seconds to actually look at the ballast to see that it was no good. Also, there's no way this was broken during shipping as the ballast is in a protected spot within the headlight assembly. Even if it was broken during shipping, all they have to do is make a shipping claim. So either way they should have refunded my card. He tried to tell me to ship the whole headlight back (would cost me approx. $50). I told him I'm not going to pay to ship their junk back, and that he can send me a shipping label. The man I spoke with refused to do anything helpful. I wish I would have read the other reviews first.

Awful staff and horrible service. I needed a door panel to practice patchwork on, I even offered to pay. I expressly stated I need a body panel and he came back with a short cut off from a frame. He said he didnt have any door panels he could sell to me. I went next door to Advanced Auto and they gave me a dented door for free. Avoid this place.