Anaya's Roadrunner Wrecker Service 87507 (n/a)

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Anson Stevens-Bollen

Needed to tow my car from from my old rented house. Scheduled a tow waited an hour and half in my car they never called. I called them, they said they had to go to a wreck (fine I understand, but call to let me know). I reschedule. Next day. They are 30 min late no call, I call. They say on their way. 1 hour later nothing, I cancel… I think, nobody picked up the phone! This isn’t business, it is a joke.Service: Car towing

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Paul Phillips

Josh was great! Excellent service, excellent experience, took the extra steps at every opportunity. Highly recommend!! Service: Car towing

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Anis Kadri

The driver I worked with was very nice and extremely professional and handled my car with care after it broke down for a battery issue.However, the dispatch lady was very rude. She initially gave an ETA of 2 hours and said she'd try to get someone to me sooner. After 2 hours I called her to check on the status, she said the driver was on their way and left a few minutes prior. After 4 hours I call again and she said they'd be pulling in any minute. They showed up after 4h20min. She was never apologetic about any of it. When I called her out on her lack of communication she threatened to cancel!It's absolutely OK to be busy and to have long wait times (even if I had to wait 24 hours). What's not Ok is leaving people in the dark and not communicating with them after you give them an ETA.Service: Long distance hauling