Seymour New Auto Parts 20622

D

Debbie Bahena

Paid about 1,698 on a transmission it only lasted me about 4 months…. Wish I listened to the reviews online . Please find one of the many other auto parts place for your vehicle needs.

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G Ford

If I could render zero stars I would. I ONLY WISH that I had read all of the poor reviews for this company. They are still in business treating people with such disgust. I contacted Seymour Auto Parts on 6 Dec 2023 to search for a drivers bucket seat. I spoke with (Jody), who I am assuming is the owner. He was very pleasant. However, on the following day, I contacted Seymour (Jody) to advise that the seat did not have power when attempting to install it. He immediately grew extremely ANGRY and yelled at me. He stated the seat works, maybe not to your liking but it works. I stopped him and asked why was he YELLING AT ME. I further asked, if he spoke to all of his customers in this tone, or if this was an African American treatment. I asked he if spoke to his caucasion customers in this fashion. He got even angrier and stated if. you want your refund it will be minus a restocking fee. I replied if this is your policy then it's your policy, however I do not appreciate your tone. I would NEVER SHOP HERE EVER AGAIN. I WOULD be very careful with any purchase. I realize this is a used salvage industry and I get that parts are not new. However, they charged me $140 for a chair that had NO power. I am an active duty service member and it pains me to be treated in this fashion. Serving a country of people like this, who treats others with poor taste. BEWARE.. I WOULDN'T PURCHASE ANYTHING FROM HERE. I will be notifying Charles county and the BBC regarding this establishment.

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Brian McCaughan

We would NEVER recommend this company! We are a Canadian company that paid $2000 Usa for a used engine block that is guaranteed not to be cracked, warped, or have damage to the cylinder walls. We provided numerous pictures, our extra expenses incurred were over $1800, however they have not responded to our request to be reimbursed $600 USA. See attached BBB complaint filed of which they have ignored as well. Ryan Burnell is whom we were dealing with.