Seymour New Auto Parts 20622

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Claire Tart

Thank you Mike for your diligence and kind service to help a woman who lost a fight with a garage ceiling at her dentist office. (When I say low clearing loooow clearing). I broke the satellite fin on my truck. I called the dealership only to get a price tag of $434.00. I called a few other autoparts places and was referred to Seymour’s. I spoke with Mike and he was the best. He found the piece almost immediately. (See pics below). He made sure I was taken care of when I arrived. Customer service is a hard quality and character to find. Mike has that quality, knowledge and care. If you go out there ask for Mike. It was worth the hour plus drive.

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Jimmie Washington

Seymour Auto has nice inventory of auto parts and they are delivered as advertised on website. You can search by car image to make the whole process simple and easy. Or enter the VIN for car to find the mechanical parts you are looking for. Number and email listed on website great customer service

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G Ford

If I could render zero stars I would. I ONLY WISH that I had read all of the poor reviews for this company. They are still in business treating people with such disgust. I contacted Seymour Auto Parts on 6 Dec 2023 to search for a drivers bucket seat. I spoke with (Jody), who I am assuming is the owner. He was very pleasant. However, on the following day, I contacted Seymour (Jody) to advise that the seat did not have power when attempting to install it. He immediately grew extremely ANGRY and yelled at me. He stated the seat works, maybe not to your liking but it works. I stopped him and asked why was he YELLING AT ME. I further asked, if he spoke to all of his customers in this tone, or if this was an African American treatment. I asked he if spoke to his caucasion customers in this fashion. He got even angrier and stated if. you want your refund it will be minus a restocking fee. I replied if this is your policy then it's your policy, however I do not appreciate your tone. I would NEVER SHOP HERE EVER AGAIN. I WOULD be very careful with any purchase. I realize this is a used salvage industry and I get that parts are not new. However, they charged me $140 for a chair that had NO power. I am an active duty service member and it pains me to be treated in this fashion. Serving a country of people like this, who treats others with poor taste. BEWARE.. I WOULDN'T PURCHASE ANYTHING FROM HERE. I will be notifying Charles county and the BBC regarding this establishment.