Brock Auto Parts & Recycling 63133

M

Matt S

I visited this business today trying to find parts and support a local business in a minority neighborhood. I came in and said hello as two people were already being assisted by the two workers at the counter. It was a lengthy wait but one of them came free. That person took one call and finished. I waited. A person walked in behind me after a few minutes. They immediately greeted them and asked how they could help them. I've never felt so unwelcome in a business. I would not recommend.

c

chewy Milliman

They tried scamming us and charged us for the part they said it'll take a few hours to take off for us. I called them the next day and they still haven't taken the part and had a whole attitude with me for calling. 4hrs later I go up to get my money back. And they said they don't even have the part they had me waiting 2 days for. And when the main boss found out he told the guy who rang me up why you charged him he tried to act like he didn't know why they charged me for the part, to begin with, and I said you're the idiot who charged me and tried playing it off. This place has gone down I will not be doing any business with this place again.

T

Taylor Miller

HORRIBLE SERVICE the receptionist April is unprofessional and very rude. Waited over 2-3 weeks for a motor when it came to release it to my mechanic she gave them a very hard time and got into an altercation with her own employee about releasing my motor. HIGHLY do not recommend stay away from this company if you can DO NOT whatsoever do business with them. Instead of them doing better all the “owner” do is troll and make responses to every 1 star comment clearly they’re unprofessional again you shouldn’t do business with them. @the owner when my mechanic did provide a receipt she still didn’t release the motor so please shut up and stop trolling and how do you know what happened when you were on “vacation” nothing but a bunch of CLOWNS