Al's Auto Salvage 63133

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Timothy Schrock

Needed a wheel for a Maxima. I very much appreciated Cameron's customer service by getting and sending photos of the wheel for my approval. Shipment was fast, and the wheel appears to be in better condition than I expected.

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Zendaya Mane

My experience was wonderful and I will always come back . Lamont was very helpful and had a great attitude while handling my parts , Royce was very respectful while helping me get my payment figured out and very patient . Rob was one of the main reasons I did come back because he has helped me before and always has a great attitude and helpful information that I needed . Als will always be my first option when finding parts from a junkyard.

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Nesha Miller

DO NOT COME HERE TO GET A WONDOW INSTALLED YOU WILL BOOK AN APPOINTMENT THATS NEVER GOING TO HAPPEN AFTER YOU PAY UPFRONT CUSTOMER SERVICE WAS HORRIBLE! NOTHING FUNNY ABOUT WAISTING PEOPLE TIME & HOLDING UP MONEY P.S REFUND TAKE DAYS

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Antonete World

I love Al’s they are super sweet and accommodating 10/10 will recommended. Great value great customer service.

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Mrs. C.L.C.

WOW, FAST QUICK SERVICE..I went in on Friday Feb 10, 2023. I paid for my window, returned Saturday at 11:30am..he was finished at 11:48am..WOW

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Isabella Baustian

This is the place to go. Robert was incredibly kind, fast, and gave the best recommendation for a used tire after they got me a new rim. Unbelievably good prices and service, THANK YOU SO MUCH! You all are a blessing, especially Robert!

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D Traylor

My window was busted at a local spot. A few people were unfortunately victims of such this Night. I called Al's bright and early. They didn't have the window for my foreign car they told me that Brocks Auto Salvage had my window. They gave me the number and I called and went and picked up the window. Called Al's back. And they had initially told me that they wouldn't be able to fit me in till Monday. Today is Friday. I went to go pay for the service and they were able to get me in TODAY! $75 to install the window. I paid $95 for the window at Brocks. It's the heart of winter and on behind thankful they took care of me wirh no issue's. Clean waiting area. Helpful employees they made this awful incident a breeze to handle.in less than 24 hours I was back in business! 🥰🧡💎💯🤌🏾🌟

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Stl Stl

Needed my windshield replaced so I paid for it the day before and set my appointment for the next day. The next day I was in and out and windshield replaced within 30 minutes. Good customer service.

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Nicole Hammerschmidt

Call my guy robert he will get you taken care of! I needed rim after curb!

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Antonio Ward

I meant to share this but a few months ago I needed a windshield replacement and I was NOT trying to overspend if I didn’t have to, and low and behold I was told about this great establishment with excellent customer service. They gave me a quote, and I made my payment and it was handled just as quoted. Haven’t had one issue with my windshield and I’m grateful.

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Peyton Brown

Great place and amazing owners!

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Makala Burch

Customer service was incredible over the phone. The woman taking calls is very polite, helpful, and professional. 10/10

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S G

I just ordered a transmission for my 2015 Chevy Impala from them so far so good with the delivery and customer service I experienced and at the fraction of the cost from other dealerships and mechanics.Al saved me over $1200 of which I don’t have due to financial set back after having to stop working after my car broke down. I called to see if they had the part and was told yes and the price was correct as I’m located in South Carolina to have it shipped to me. The process was easy and the payment was smooth. Was skeptical about giving my card info over the phone but the guy I talked to was nice and told me what I had to do through email to pay for it and it went great. Order it on 6/07/2022 and he let me know upfront that they test it before shipment so it was shipped out on 6/09/2022 through FedEx The mechanic shop received it on 6/16/2022 after a rescheduled delivery change by FedEx. Asked him did everything check out he said yes so far only a minor issues which was a bolt that can easily be replace by him. Hoping everything runs well and fine after he puts it in. But as far as Customer Service, Shipment and handling Al’s get 5 stars from me. From your friend from South Carolina Thank you!

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Andrew Glass

This place is horrible. I used to shop here many years and within the las4 year service and parts are terrible. 3/5 of the last engines they sold me were bad which caused repeated labor. The last one purchased was bad and they did not honor after I called immediately after replacing letting them know it was bad. If you want to save yourself time, money and frustration do not deal with this place.

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Nichole Cowper

I brought some part from these. Recently

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Dakota Cloud

Oh my goodness yall, when I say In was in a bind I was IN A BIND! I was passing through town on a cross country road trip and came in with a destroyed rim from on of these St Louis Potholes™ and Al's came in clutch. Cameron was extremely helpful and got me a rim in no time flat and we were all set with almost no delay! Thank you Al for running such a well oiled machine!

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Mary Blackmon

I walked in and asked for the part I needed. 10 minutes later I was walking out! Great service!

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Jimbo Slice

Struggled to getting a two-piece driveshaft for my Challenger, found one here at Al's for $450 under new price with less than 5,000 mi on it, they had the part pulled in 2 days and ready for me and it is perfect, the guys were great. Service was great. Atmosphere is great, if I need any more parts this will be the first place I look.

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Yuri Shander

I have utstanding experience with Al's used parts and windshield replacement, called for price on new windshield in town and they were best price and installation were pretty good price and very fast timing. Awesome job, tanks Al's.

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Chris Jones

Very professional. The parts were perfect, as described, and they helped us load and protect the parts. Thank you !!!

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Robert Mays

I had the best customer service, I really appreciate the effort put fourth and the time they took to find my parts thanks AL'S STAFF

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Telisa Clay

If I could give them 0 stars I would. Just the worst customer service. We went through a two day ordeal that ultimately ended with us demanding and receiving our money back! I DO NOT recommend. They are so rude, inconsiderate, & unapologetic.

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Marli Pyle

I’ve been getting the run around for about a week now I paid for a transmission and Danny said it was picked up by the carrier I call the carrier and they assure me that they haven’t picked it up also was given a tracking number that doesn’t exist every day I call Danny tells me another lie I spoke with a woman at Al’s today hopefully she can fix the situation but so far this definitely is the worst online experience I’ve ever had.

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Maurice Byers

Went in paid for a driver door, they told me 2 hrs. which turned into 24 hrs. I called after 8 hrs of waiting just to a sales rep with an attitude. Then called again at 4:30 just for them to oh it will be next day. Came next day to pick up door it was the wrong one as well as the wrong color. I’m so shocked that the internet hasn’t run this company out of business. I mean how could it possibly take 2days to take off a door with 4 screws 🤷.

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j perk

Worst customer service you can get that have you sitting on the phone for 15-20 mins just for them to answer with attitude

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Love Always

I drove 4 hours away from my hometown to AI’s Auto Salvage to get my sunroof and windshield fixed the service was so nice friendly and fast. Camron was the absolute best from the time I called in to book the appointment to the time I came in. Thank you all so much I was searching for almost a year for both glasses due to them being on backorder and expensive from the dealership but Als Auto Salvage had the best price and the glass!!! Thanks again♥️♥️♥️ Will add photos to this post soon!!!!!!

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Bryant Cooper

I been going here for years but yesterday they were beyond disrespectful. I get there 3 minutes before they close after getting off work to pay for the window. I get in there and the rep asked what I needed and told me the balance. As I’m getting ready to pay she then says we’re closed and turned off the computer. It’s 4:58. If you don’t respect your customers or my business I’ll just take my money elsewhere there are plenty of other junkyards out there.

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Kyla Palmer

Called on November 11th and paid for a headlight they had available. Asked for it to be shipped since we were unable to get there during their business hours. Sure, no problem. Headlight did not show up and did not show up, so after being pulled over figured it was time to track it. Called back on the 19th and was told they were backed up and had not had a chance to ship it out yet and had since sold it. No call was made telling me the headlight was no longer available. No apology was given. It was no big deal to them because it was not them out anything. The situation as well as the poor customer service is beyond frustrating.

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Timothy Jackson

I returned an engine and these guys refunded me with no problems. It was a pleasure doing business with them and they done everything they said they were going to. I would do business with them in the future

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Kim Cherney

If we could give a below 0 rating we would. Called several times and again 15 min before closing . We're told the part we were looking for was available and in A0 condition. Traveled 6 hrs to pick up part. When we arrived at opening the part wrecked . 12 hrs wasted.!! No one let us know. Poor customer service.