Copart - Mocksville NC 27028

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Hannah Coalson

They lost or stole my radar detector that was worth over $200. When speaking to the manger, his response was “You’re not my customer. National General (my insurance company) is my customer.” When I first opened my car door, I noticed that my things had been gone through. Everything that was in my glove compartment was in my floor. I had a Kate Spade wallet in there and when I opened my door, it was UNZIPPED and everything that was in the wallet was in the floor. Thank god nothing of value was in there. At this time, I was still the legal owner of the car as I had not turned my title in yet. So they went through my car without my permission and stole my radar detector. DO NOT DO BUSINESS WITH THIS COMPANY!!

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Jeff Goff

The lady that waited on me was a total sweet heart. The transaction was simple and quick.

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Mister T

The staff is rude and not welcoming. Not very helpful. The staffs at their desk doesn't even want to get up to acknowledge/greet you but prefers to sit at their desk and yell across the counter to speak to customers (Big black lady in particular). Customer service skills need improvement and more training, along with professionalism. This place is a disappointment if you're a new member. I doubt that they will give a bottle of water/vest to premium members for visiting as advertised because they don't know their jobs roles/policy or procedures. Staff didn't even know how to use the coparts app/QR code to sign in visitors, what a shame. Just cancel your membership or visit different location.