Crazy Rays Auto Parts 21771

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Papá Oso

Big yard.. has lots of cars n trucks. They make it very easy to find the parts you need. Kind of expensive tho. What I paid for one tail light.. I coulda bought the whole set on Amazon..

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Lisa Davis

I was given a pick up time of 3pm to 6pm and they never showed up or called. I called at 5:55pm and they said someone would call me in 15 mins and I never received the call. I called the next morning and was told someone would call in 15 minutes and I did not receive a call. I called again and was told to give it time. These calls are being answered by foreigners so I am just assuming their customer service is being out sorced. Worst experience ever!!!!

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Cecilio Barrera

I have been waiting all day for them to pick up my car since 8:30. They gave me a time frame from 9:00 to 12:00. It’s now 3:00 and still no tow truck. I have literally called some many times to be told the same thing over and over. Truck has been disbatch, a plant manager will call you back. A supervisor will call you back and nothing. Lose a full days of work and nothing came out of trying to do business with them. Accept for them telling me that they are in a call center and the only communicate through email with the yard and they are waiting to hear back and we are sending it to are District Manager and he will responded right away, he might be reading it right now. And, nothing still. 30 mins later. It has been a total of 6 hours now in a parking lot waiting for them to pick up my car. Of your looking to junk your car i would think twice with them. I would give them zero stars if there was an option. I’m reporting this to the better business department as well. Cause this is no way type of way doing bussinees.