Eagle Auto Parts Inc. 44105

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Deja Jin

I drove 200 miles from Michigan. I specifically called two times regarding what I needed. I was told that both doors are perfect and no scratches and on Car-Part.com listed with A/0 part damage I showed up. Found the car that I needed being lifted up by a forklift damaging the exact part I needed. It’s okay though because there was two right? wrong. I went to the other door to find it completely damaged with scratches and dents. Absolute time wasted could’ve saved my self a trip if I was told that doors are damaged

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San B

Hey guys, so this was my first time at this used auto parts because a coworker told me about it when I was looking for a door for my car. They were much cheaper than everywhere else I looked… much cheaper!! 150 compared to 400! I was extra excited because he found one to match my car..!! Not sure if it's a regular thing but I wasn't changed for delivery! Delivery was GREAT and on time!! The driver was super helpful! My ONLY complaint is that the door was super...super filthy on the inside & should have been cleaned up..! I will definitely be returning for more parts and tires! I also purchased a back tail light for $40 but usually 50..! Also worked out great & delivered with the door. This auto shop truly made my year with this door and I greatly appreciate it. I definitely recommend giving them a shot‼️‼️❤️

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Adlemy Vega

If I could give negative stars I would. The employees have no customer service or even good etiquette. Literally so rude for no reason. Either they have a miserable life or they’re racist. I do not recommend this place whatsoever. If you do not want to work no more get out of working. Don’t put your personal issues onto your customers.

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Kayla Fink

If I could leave negative stars I would. Place is a complete joke. Called a few days ago for a part that was “ready to be picked up” drove over an hour, get told it hasn’t pulled and is down the road. I get to the next yard. Sit for another hour. The sub frame was completely rotted. Wasted over 3 hours. Save yourself the time and headache.

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Rick Foster

Fast service. Prices are very reasonable and the personnel are very friendly and professional! They have parts for cars you can’t find elsewhere or will help you find it. Check them out and I will be back.

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Brett

If I could give a zero star review I would. They don't do same day pickup for junk cars even though the person on the phone will say "yeah they'll be there in a few hours the driver will call you to confirm pickup. Waited for about 5 hours and called them back to see if they knew when a driver would show up, all they said was "he'll call you when you they're on the way" through a raspy voice that was barley comprehendable and then they never showed up or even called to say that they cancelled. Go someplace else. This place is sketchy and now I don't feel safe after I gave them my address. They advertise "sAmE DaY pICkUp" but it's not. Don't trust this place.

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Emad Silmi

Eagle Auto Parts these guys are great. They always take care of us. Best pricing in the city. I recommend everyone to use them for their shops and their dealerships.

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Adam S

Rich was a fantastic human being to deal with. The organization of this yard and miscommunication is why I can't recommend this business. They cost me 4 hour round trip travel time bc I was given the wrong window. I was called that they had the right window and they did...the problem was the yard guy pulled the wrong friggin window so I had to wait. Was a fiasco to say the least. Next time I'll gladly pay more somewhere else. Its not worth traveling to the 3rd world country known as Cleveland lol

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Hassan Mohammed

I just called them September 11 at 4:51pm i ask for parts for my 2018 honda civic and asked if he had a bumper, and he said we don’t have good ones, than i was trying to ask if he had other part of the car and he immediately hanged up.

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Luis Rivera

Great service parts department very knowledgeable and good prices

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Ahmad Suliman

Called a few times to check if they had what I needed before I drove two hours to pick up, they obviously have race issues and never got back to me even when I called to check if they had found what I needed or not. Then again they say we’re still checking. Checking for a month now and still checking… very terrible service. Don’t deserve my business for sure. If you knew how to run a business you’d would take my money regardless of my name or race.

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Ogmariii †

Horrible service😂 some old guy answered with an attitude speaking loud gibberish then hung up before I could even understand what bro was mad about. Save your time and money and shop elsewhere for the sake of your sanity terrible shop👎🏾

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Lauren Holland

I called prior to driving 45 minutes away to see if they had my part they said they sure did,$65 sounded like a great deal when came out here the gentleman told me they don’t have it he inputted the wrong year of my van, Time and money wasted, Might I add parking was very ridiculous and Google maps directs you across the street

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Lukas Paech

Terrible called had a question about a car and the guy on the other end of the phone just yelled that he’s busy and if I need something I can come in and hung up the phone.

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BrokeBoy Motorsports

Horrible, I bought 4 motors off of them, one looked like it was in a pond for a month, I return it and one other one that was bad and they gave me two more, I get them back, one has a rod knock, and the other has 5 psi of oil pressure, at this point I’m cutting my losses and forgetting about them, I hope this review sways you to another junkyard. I’ve dealt with hundreds of junkyards, and have never left one a bad review untill now.

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Angel Rodriguez

Was having a problem finding a brake booster for a 68 chevy impala custom, spoke with Robert, paid for the booster and received it like a week, im in NY, I don't think I'd have to make any modifications because its a popular vehicle, but I did after all the trouble I went through it didn't work, called them up and Robert assured me they would send another one which he did, I have other cars im working on and I finally got around to opening the box, if I could only post a picture of what I gotten back of the booster has a fragile plastic part all in pieces, ill just take the loss and won't ever buy another part from them again, other than that Robert was professional and cordial, they completed the sale and did what was expected however my part was damaged not once but twice.this is all because I want to be a patriot and buy American, so much for that.

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Brian White

Bought a motor from them. Ran good as promised

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Mary Ginorio

Horrible, called to check if they had a part for my truck, gave them the name & guy was just rude, said they dont have none and hanged up on me.. before i could say Ok Thank You.. very unprofessional..

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Tre Thomas

Bought an engine I was told ran when pulled and what I've found with it is cracked valve covers, cracked timing belt cover, broken timing belt, every roller for the belt was rusted out, the tensioner was unusable, the cams were unuseable. The only reason I'm not super upset is because I had a parts engine to use parts from but it's a lot more work on my end from what I thought I was gonna get

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Dupree Crooks

I bought a used transmission from them that didn't work from the jump. I had it professionally installed, and once they dropped it off the lift, it wouldnt move forward or backwards.They sold me a Bad transmission for $800 bucks!!

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Joseph Szijarto

This is your grandfather's junkyard. They had a great selection of parts I needed, convenient hours, and fair pricing. They had everything I needed pulled within 20 minutes and I was on my way. If you're looking for squeaky-clean surroundings, latte available in the waiting area, and friendly but ignorant folks at the counter, this ain't it. If you're into junkyard dogs, grease, and cars being flipped on their side for parts to be cut out with a torch, you'll love it here. This place ought to be on the historical register, it's really a trip, I appreciate you guys!

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Melody Perrymond

They are rude and act like they can’t talk to you

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Pokemon Master

So, this place just picked up my car, paid me $200 for my junker. I called yesterday at 11 am, they told me they would have a driver here before 5. I live about half a mile from them. Could have pushed it to them before 5. But I waited. I put off my entire day hoping to have space in my driveway when all was said and done. I call them back at 4 pm after not hearing anything all day. I'm told as far as they know, the driver is still coming. At 6 I get a call back saying they aren't, but they will be here "first thing in the morning." I wasted an entire day already but still need the space so i agree. I go to bed at 4 am when I get off work, get woken up at 8 am with a guy saying the driver is on his way. I'm like great, I can sleep after. Finally at 10 Am I call them back bitching that I've now waited a total of 8 hours and was told two hours ago that the driver was on his way. Guy tells me the driver will call me and tell me where he is right away. 10 minutes later the flatbed is in my driveway. Driver says he just got the work order when I called the shop. Fact is, I could have saved a ton of time calling anyone else. If you are in a rush to get rid of your car, call literally any other company. Hell, stand on your corner with a sign that reads "selling junk car $200" and someone will have it out of your driveway faster. Never again.

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James Cavs

Been doing business with them for years. They have good deals and take care of you if things don’t work out with a part. Had multiple engines and transmissions with no problems. They keep our shop fixing used cars.

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Anthony Johnson

I was there about 7 months ago to get a transmission and a spare tire. And what a terrible experience, staff and the owner (or whatever he is) are very rude. I was there for 2 hours waiting for them to put a tire on a rim, noone was around to help, they gave me the run around, had me cross the street to their other building for NOTHING carryingthe tire and rim. And sadly I was super nice to them, and bought them drinks too, thinking I got a good deal and it was hot out. When I went to put the transmission in the vehicle it didn't shift right, I came to find out that these jackals dropped the transmission damaging internal solenoids and wiring, and didn't tell me! Luckily I was able to fix it. Never again will I give them my business and I will steer anyone away who attempts to go to that place. It is a 100% joke and unprofessional. Its a bad neighborhood and like a 3rd world country at that place. Disgusting.

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Ashley W (Ashes)

I always go to eagle first when a part goes out on any car or truck I've had. They know what they're talking about and offer parts that work well passed their warranty. The quoted price is always the same in store and I find everyone to be really nice. Bruce is definitely my favorite. They're quick and honest. I got a great price for junking my truck one year and they hauled it away too with cash in hand. Really honest company. I hope they stay in Cleveland and expand.

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dhe Latham

Been calling around looking for a screw. I call this place I don't get a hello. I asked for what I needed he said they don't have it. I asked would he know of anywhere that does he says nope then hangs up the phone! Smh should've known! Why does every business on the Eastside have no communication or basic customer service skills?? It be your own people

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Rachel Jamison

DON'T EVEN BOTHER. What a waste of time. We called a day ahead of time and scheduled an appointment for 11 am the next day for them to come pick up a car to junk. When we scheduled the appointment, we were told that the driver would be there right at 11 am, as we were one of the first customers to call to schedule. We explained to them that it was very time sensitive, as the car is in my brothers name and he would be driving up here from out of town so we could junk the car, since the person listed on the title must be present. No one showed up at 11 am. We called at 11:30 and were told someone would be there in 1-1/2 hours. So we waited with my brother and his family, including a small child, for 2 hours before calling again, only to be told it would be "ANOTHER COUPLE OF HOURS" and then hung up on by the woman on the phone. We continued to wait, and at 3:15 pm we received a call telling us that they would have to reschedule another day. Terrible customer service and don't keep their promises. Don't waste your time! Call someone else. I would give them negative stars if I could.

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DichotoMe2020

Had the owner contact me after an issue on a couple engines I was sent. We exchanged words over the debacle and he ended up being a very stand up guy. He reimbursed me for the engine plus an extra hundred dollars for my trouble. We shook hands and had this resolved really well. I am going to see about giving this company another chance to help serve my automotive business.

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Rose Parker

Just yesterday had to go back up to the store a second time because they gave me 2 bad alternators. Which I understand your supposed to get new. But I don’t have money for new. But I have to go back up Monday just to get a new piece and now I’m 2 days behind schedule and 2 days behind on getting to work. I’m very frustrated with this place.