Sold me a junk cylinder head, I called and they were of no help. Don’t offer a warranty if you don’t stand behind it. Cylinder head they sold me was a sludge motor, cam lopes looked like they had sand in them, part of a windshield glass was even in the cylinder head. If I was going to rebuild a cylinder head I would have rebuilt the one that was on there currently !! Waste of $250 … do not recommend this companyAlso: cylinder 3 has 2 bent valves. Complete junk cylinder head. Thanks for wasting my time!

Most of the auto supply used parts companies in this area are remove the parts yourself. These guys remove the parts, put them on a shelf, and make them available for purchase. 5 minutes after I walked in I had the tail light assembly I needed, at a fair price. I paid and was out of there in 10 minutes. I was very pleased.

There I'd a no refund policy buy read your receipt they explain it, besides that I will ALWAYS go to East Side. Purchased a radio for my 300C had to bring it back and they were patient and extremely helpful to Mr. Later found a wheel and door for same vehicle reasonably priced. Again workers were extremely helpful. if you have a complaint about this place it's probably your mistake

Service was excellent they will find the parts you need

Fair service. Good selectionI love it that they pull the part for you. The woman who answers all the calls is very unprofessional. She uses expletives while talking to others workers with you on the line.She's knowledgable about car parts however.

I am very dissatisfied with my experience at East Side Auto Recycling.I purchased a part for my Toyota- turned out it wasn't the right one for my make and model (they never asked me for my VIN which I learned later every parts store will ask you for a VIN prior to seeing you a part to make sure you have the right piece.)So I called them within 24 hours to ask for a refund (because they actually didn't have the right part for my car in stock) and they pursued to hang up on me mid-sentence after yelling at me. I was in complete shock by their terrible customer service.I now have to go to another parts store to purchase what I need. I paid for my part twice now. I am frustrated and will never go back to them again. If I can give them a zero I would.

It's a cool spot get parts fast if they don't have it and parts not to expensive

Right part was ordered, but wrong part was shipped. They didn't check...cost me money and time. It was reordered, but no discount or taking the disadvantages it cost me like paying for rides bc the car couldn't be fixed at 1st. And it was a weekend

Completely last resort!!!! I hate coming here when I need to. Remember whatever money you spend you don't get it back. Store credit. Don't matter if it was mins hours or three months.

Great parts yard to deal with Kelvin is pleasant and quick to deal with. Would buy parts from here again!