Pick Your Part - Baltimore MD 21205

A

AJM

Nice junk yard with helpful and knowledgeable staff.

B

Brandon S.

Great people polite helpful kind went to Edgewood location just to be told they dont buy cars the day I was there drove to the baltimore location the lady's were super helpful quick and polite great experiance

A

Achsah Hammond

If I could give this Place NO STARS I would!! The online quoting process was the only thing useful and easy to deal with! They give you a set timeframe and completely come when they want to come! This place opens @9am so why is someone calling me @7am to get my vehicle??? Ofcourse I can’t call back or call the office because the office isn’t open until 9am!!! Once I get in touch with the place they tell me the driver has left the yard and will be on the way. The location is 20 minutes away from the pick up location as here we are 3 HRS past the initial pick up time frame! I called again and they say we’re sending an EMAIL over to the yard…Still no call. I call back and now ask to speak with a supervisor who can actually assist! The supervisor then sends an email to the 2 emails already sent. Now I thought to myself there’s no point of fighting I’m already late for work and still don’t have an updated timeframe I’ll reschedule! NOPE can’t even reschedule with these people. My time frame was 8am to 1130am. It is now 1pm. I’m an hr late to work and still no one has contacted me or given me an updated time frame for when they will come. AGAIN…20 minutes is the distance from my house from their yard. This yard, business, as a whole is completely unprofessional , disorganized , unreliable, lacks accountability, and a complete waste of your time! If you do go with this business to sell anything make sure you have absolutely NOTHING JOB OR NOTHING TO LEAVE YOUR HOUSE FOR!