Glisson's Auto Parts Inc IN 47710

F

Frank Savior

The service was standard here. Just cut and dry. They asked me what I wanted, they had it, I bought it. No pleasantries, just business. Anywhere else, I would say the customer service was lacking but for a business like this... That's what you want. If you're a mechanic or just working on your own vehicle at home, all you want is to get what you need and get back to work under the hood. This place is all about that. They will also deliver your part for you. I'd recommend this place anytime.... If you want more interaction, wasted time, and a pat on the back, I'd go find another salvage yard

S

Sara Wright

If I could give 0 stars I absolutely would. WORST customer service I have EVER experienced. Whoever the older man is at the front desk with glasses and gray hair, he either really needs to be trained or fired. Came in to ask if they had a windshield pulled or not, had already checked that they had the vehicle on the lot via their website. Told him the year, make, and model of the vehicle on their lot and what I was looking for, he asks “new body or limited?” Well quite frankly the website doesn’t give that information so I told him I’m not sure, after getting snippy and repeating himself again, he then asks me for the VIN of the vehicle on his lot, which also isn’t available to me via their website. He then argues that “you would’ve had to select either of those to even find the part/car” and I stated, “no you do not, I can show you the exact process if you’d like” we then offer the stock number listed on the website, to which he finds the vehicle and says they “have it in the vehicle”, we ask if it’s been pulled or needs pulled, to which he gets an attitude once again stating “IN THE VEHICLE” which was very uncalled for, as that could mean many things including that it’s pulled and inside the car To have such an attitude and be so rude to potential customers, you should really know what you’re talking about before arguing something, and if you hate your job that much, freakin quit, retire, shut the business down (if the owner) I’m posting photos to show the exact screens, one by one, that the website runs you through when doing a parts search, to absolutely prove that it in fact does NOT ask you if it’s “new body or limited”

j

jay “Jmp77” perry

I have been doing business with this company for years. Nothing but great service and great parts. I love that they are family owned and operated. Great family