Highway 101 Auto Salvage Inc 55378

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Jonathan “Jonny 2Lobes” Ciaciura

Called 2 days ago to get a wiper transmission for a friend. Was told they would call me when it's pulled the next day. Did not receive a call so I called to check the status and they have no order placed and the part was sold yesterday, the day I was supposed to get a call after it was pulled. No help trying to get the part or a solution to help me out. Usually things go pretty smoothly here but today I've been screwed and my friend is screwed with rain in the forecast. Not cool. At all.

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Blake Smith

One Star - Avoid at All Costs! Terrible Experience! This company deserves zero stars. I ordered a used engine for my 1993 Ford Ranger on January 30th from a sales agent named Chris and paid $800. Eight days later, Chris called to tell me the engine was "no good" and that he was cancelling the order. Fine, I said, just refund my money. That's when the nightmare began. Chris completely ghosted me. He stopped answering my calls. When I finally called their toll-free number, the owner, a man named Kent, answered. After I explained the situation, he incredibly told me it wasn't his responsibility! Unbelievable! These people are completely unprofessional, rude, and unresponsive. They took my money, cancelled the order, and now refuse to refund me. I'm left with no engine and no money. This has been an absolute disaster. We have left with no other option, so I am getting this payment stopped from my bank. Add on, Feb 06 I attempted to resolve the pending refund issue by calling Highway 101's toll-free number. Instead of receiving assistance, I was verbally abused by Kent. He explicitly stated he was retaliating due to a negative review I had previously written. This abusive behavior is appalling. All I wanted to say after getting such treatment from these people, that If I don't get my money back within 24 hours please be prepared for a Tsunami of negative reviews along with the call recording.

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kelly

Wow. We called to ask about a part (called 2 times didn’t pick up) and when someone did answer, the staff member was INCREDIBLY rude. We were trying to explain the part and the circumstances a bit and he kept interrupting and then he YELLED and said that WE weren’t listening !!?? Treating the caller like a child who doesn’t understand? All we did was ask if they had a part in stock?! Who does that in a professional setting?? Absolutely ridiculous, would not recommend this company and we will never give our business again. I should’ve gotten his name and reported it to the manager or owner of this place. Ridiculous