On a very cold and slippery morning on my way to catch a ferry I met up with some very unforgiving black ice. In fact the entire road was nothing but Black ice. I found my truck and camper sliding backwards down the road until we stopped with the trailer half in a drainage ditch the other wheels off the ground and absolutely no traction . Nate from Hubcity towing showed up and with some very expert maneuvering (using two trucks) he managed to get me back on the road with no damage to truck or trailer. It was a pleasure to watch this professional work his magic. He turned a disastrous morning around and ensured I was aware and comfortable the entire time.He is an absolute credit to his profession. I'd call him again in a heartbeat.Service: Special vehicle towing

I was frantic when my van wouldn't start. I booked an appointment with a mechanic and called Hub City Towing, and was bracing for the two hefty bills coming my way. Instead, after explaining the issue to him when Nate from Hub City Towing arriving, he fixed my mechanical issue, explained to me what the issue was, and showed me how to fix it myself if it happens again, and then he charged me a very low rate. I was absolutely thrilled, turning a nightmare into positive. This was the best service I've had anywhere in a very long time and if you're reading this Nate, thanks again. Give Hub City Towing your business. You won't regret it.Service: Car towing

Mt truck was parked at the airport with a slow leak so I called to get my tire inflated. He went and looked at it and said it was not too low. I then tried to give him some money and he said no thanks. Wow! He drove out to my truck and still charged nothing! Obviously a very trust worthy and more than fair company!

A huge thanks to Hub City Towing for going out of the way to help me change my tire. He was in Parksville and not technically working when I called but made a detour to help me on his way back thru Nanaimo. I was extremely grateful for his willingness to help and after meeting him, i could tell he's just a genuinely kind person.Thank you again...I will recommend Hub City Towing to everyone I know!Service: Tire change

Hub City Towing agreed to tow my car at short notice ... and then agreed - without complaint - to defer for a day to work around the garage's schedule. Mike showed up on time, skillfully rolled my car down my steep driveway, and then carefully hooked it up to his truck. He was polite, professional and fast. Definitely recommend Hub City Towing.Service: Car towing

I called Hub City towing to transfer my car from the dealer to the garage where it will be repaired. Nathan was polite, knowledgeable and made me feel at ease about the transfer. I would recommend his services to anyone who asks. Hub City Towing is 100% the best.

I called for a tow the night before hoping I could make an appointment for the next day before I went to work. Nate said he opened at 9am, but when he heard the disappointment in my voice, said of course he could come at 6am. He came the next morning, exactly on time and was polite, kind, and extremely helpful. When I tried to give him a tip to show my appreciation for opening up & coming so early for me, he declined. This is a man who is kind , caring, and genuinely likes to help people. Never have I gotten better customer service anywhere, and I mean any type of business. I've told all my co-workers about Nate & Hub City Towing and the exceptional service I received. None of us will be going anywhere else. Thanks again, Nate!Service: Car towing

Blew a tire on the Highway. Could not get my vehicle to a safer place. Called Hub City on the strength of great reviews. Nathan was already headed for a call; but said he would stop and move me to a safer place.When he arrived, he told me he would rescue me first, as I was in a more hazardous position than his prior call; which was for a scrap car pickup from a safe residential driveway. Much appreciated.I learned that he has been in the business most of his life. A true professional. At a reasonable cost!

I was stranded at a gas station, lock myself out. One of the employees saw me and came to my rescue. Professionals, enthusiasts and friendly. The best service I’ve ever had from a towing company. Highly recommended! Service: Car lockouts

Great Service! Was a tricky job but was done precise and with the utmost care and safety! Highly recommended! 😎