2
(10)
Phone:
+1 866-266-0097
Location:
USA, Illinois, St Clair, Caseyville
Address:
2450 Black Ln, Caseyville, IL (Zipcode: 62232)
Check map

LKQ Metro Inc. JunkYard Reviews

2 stars based on 10 reviews
  • J
    Jack Leffler

    Everything was fine. They were very polite and professional. They handled the covid-19 restrictions very professionally. The employees of the transmission I purchased directly into my truck.I would recommend always checking the tie downs as soon as your off site. There was only one strap around the unit and the pallet and it slipped allowing the transmission to come loose.

  • E
    ENDdrenaline RUSH

    Tried to charge me double for a aftermarket part,when the OE is cheaper..should be enough said.

  • B
    Bill Avery

    I contacted these people before my warranty was up on an engine I bought off them that went bad. I got the runaround from them and they told me after the warranty expired that I was supposed to fill out a report before it expired. They made it a point not to tell me I'm sure. Paid $1300 for at the most a $300 engine for a six month warranty. Never again will I get screwed by them...

  • F
    Fernando Dunn

    I really like this place especially when l don't feel like pulling my own parts. The parts locator service is second to none. Great pricing and 6 month Warranty where others only give 7, 30, or 45 days on used parts. Hardly ever have to wait in line.

  • K
    Kari Collins

    Called and was told part was on its way. It never came and when I called back I was put on hold for over 20 min. and then disconnected this happened 3 times. I never was given an explanation on why part was never delivered this bad transaction cost our shop a customer and eventually an extra 700$ to have the part overnighted from another company. I've never experienced such lack of consideration. This Caseyville location might be the worst parts store I've ever experienced.

  • M
    Max Oldani

    It's hard for me to write a good review about this company. I bought a used hood with "no damages" and when I drove from Lake Saint Louis to pick it up it had dozens of large scratches across the hood. They offered $100 for the damages, which wasn't enough to cover the auto body cost.So they sent another hood from a different location, which was also apparently in good condition. They called me and said it was pretty good so I drove from Lake Saint Louis again only to find out that the edge of the hood was bent and the paint was chipping.Ultimately, if you want a used part in an acceptable condition find another company that has accurate descriptions and doesn't ship their parts in a bed of a truck with no protection.Or just, ya know, let your auto body repair shop do it for you and eat the extra fees. Your choice.

  • a
    adam Collman

    Complete waste of time. Staff has no idea how there own system works. Has cancelled multiple order without notification. Can never reach a person when calling and if you do they will gladly f up your order from 3 states away. All of this is done at a higher price than any other yard in the area.

  • D
    Dan's Garage

    Got the wrong parts once, came back and got the right parts but for the cost I could have bought them brand new from Rock Auto. And COVID-19 had everything screwed up during the experience at their facility.

  • J
    John Bowen

    Over priced parts you can get cheaper elsewhere. Call Black Lane instead.

  • S
    Stacy Reid

    Do Not Order From Them... They send me the wrong part twice and they taking their time refunding me my money back... I have a huge truck bed setting in my drive way for three days before they decided to pick it back up, reminded you I order a vw engine and there's no way they could have gotten that confused... They also send me wrong engine.. Customer Service suck, everyone have a different story and they will not locate a manager to talk to you.. This company is horrible and no one at the corporate office answers the phone.. I will not be a returning customer... My advice to you is go somewhere local....

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Location & Hours

Current Hours

  • Fri: 8:00 AM – 5:00 PM
  • Sat: Closed
  • Sun: Closed
  • Mon: 8:00 AM – 5:00 PM
  • Tues: 8:00 AM – 5:00 PM
  • Wed: 8:00 AM – 5:00 PM
  • Thur: 8:00 AM – 5:00 PM

Get The Most Money For Your Junk Car!

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  • Get paid on pick-up
  • No towing charges
  • We come to you wherever you are
Click the button below for an instant offer! Or, call us at (844) 509-2399 !

FAQs

  • 1. How to Contact LKQ Metro Inc.?

    You may reach them at this phone number +1 866-266-0097. Alternatively, you can go to their website to find email contact details.

  • 2. Where Can I Find LKQ Metro Inc.?

    LKQ Metro Inc. is at 2450 Black Ln, Caseyville, IL (Zipcode: 62232). You may use the map above to discover the quickest route. For additional details, go to this site from our partner, Peddle.

  • 3. What Are the Reviews About LKQ Metro Inc.?

    Check out one of the customer comments on this auto salvage yard below.
    “Everything was fine. They were very polite and professional. They handled the covid-19 restrictions very professionally. The employees of the transmission I purchased directly into my truck.I would recommend always checking the tie downs as soon as your off site. There was only one strap around the unit and the pallet and it slipped allowing the transmission to come loose.”

  • 4. What Type of Services Can I Get From LKQ Metro Inc.?

    LKQ Metro Inc. offers car removal services, where you can sell your junk car. If you wish to contrast their services with those of other auto salvage yards, you may do so from this site.

  • 5. What Are the Hours of Operation For LKQ Metro Inc.?

    The operating hours of LKQ Metro Inc. are mentioned below:
    “Open from 08:00 am to 17:00 pm”