Bill was so great! Super nice, helpful and polite! Got here way earlier than expected! Super affordable, great prices! I will ALWAYS call them if I ever need a tow again, and will refer to anyone who needs a tow. Bill was awesome, made me feel very comfortable.

The man who towed my car for me tonight after an accident was incredibly helpful, and friendly. Not to mention incredibly fast getting there, and very efficient. My family and I have gone to McMillens for years and we are always more than happy with the service! Would give TEN stars if we could! We didn’t get the mans name who helped tonight, but he’s also helped in the past and we are incredibly grateful! Thank you!

I called AAA a few days ago because my car literally lost all power WHILE I WAS DRIVING. I was 25 miles from home and Mike was the tow that showed up to help. Not only did he call me within minutes from my initial call for help, he was there in 20 min. After hooking my car up and me explaining what happened, I asked if it could be my battery. He then offered to tow me to the local auto parts store to get a new one. He was wayyyy more competent than the store clerk was and ended up installing it for me. Then he offered to follow me all the way back on I90 to make sure I got home ok.EXCEPTIONAL service and I am only renewing my AAA membership because of this man.

Had a great experience with them this morning they were very quick & VERY FRIENDLY. & their prices are the best in town!! Thank you so much! I would highly recommend!! They definitely get the job done

McMillen’s was assigned my tow through AAA service call. AAA gave a 45 min wait time. I got a call letting me know the driver was at a wreck and might need extra time. I was okay with that and said to call once they’re close and I’ll meet them still. Steve gave me a call 10 minutes before he arrived (which was still 15 minutes before the original estimated wait time). Quick hookup, no time messing around or chitchatting. The driver followed me to where the car needed dropped off, unhooked easily and was off! Clear cut service and no messing around! Exactly what I needed!

The man who answered the phone should be fired. Extremely rude. Said he would not search Mercyhurst University for the vehicle right after I said I could text a map of exactly where it was. He said he was not interested in helping. One of the worst customer service experience I have ever had.

Finding myself out of town in an accident I called McMillens who did not hesitate to come help me and my granddaughter from from our horrible and scary situation. Bill came and was so nice. He asked how we were first and was very professional and helpful with the entire situation. He helped me in knowing what I needed to do next as far as the accident and eased my fears during the very stressful situation. They were great from the initial phone call, fast service, great knowledge, and friendly service. Wonderful people. They are now in my phone on speed dial....although I hope not to have to make a habit of calling them. :) Thanks to everyone at McMillens I appreciate the great service.

When they Dropped MyCar off they Dropped it really hard and busted the front end. I called them and they told me to file a civil suit, so I called the office of consumer protection services through the attorney General office. They are opening a claim and I am waiting for a resolution!

I called at 3:30 when they close at 4 on a Sunday and tried to get my car out. The person I spoke with said I can’t get it out today because they don’t wanna move the car that is blocked it. Lazy workers and terrible company.

Worse experience ever did not take off no $100 off my bill at all took off only $5 he said that all i can do and charged me $120 for 2 miles $120 for storage fee from Friday-monday and $110 for clean up when I picked up the big part n out them in my car all he did was swept one lil time n towed the car 2 miles from where it was to there location