Pull-A-Part 30071

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khalil sadagheh

Dodge company charged for the door glass $360 plus tax here at Pull $30 and I’m good to go. Let me know if you need any help. I’m willing to help you the best I can and have a great day. Be safe.

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D L

Contacted Pull-A-Part a few times to sell my vehicle. When I first contacted them, the Operator offered me a deal of about $500 for a my 2010 Ford Explorer. At the time, I was just interested in a quote and I told them that I would contact them again to finalize a deal if I couldn't find anyone to beat this quote. I ended up going out of town and forgot about my side project. Cut back a month later, I contact Pull-A-Part last week to sell my vehicle to them. The Operator then low-balled me with a different number than what they first offered and offered me $380. I was upset with this new number since I was expecting them to match their initial offer. I begrudgingly brought up this point and the Operator came back with a new offer of $410 for pickup on Saturday 7/12/2024. Since I was tired of dealing with this entire project, I agreed and we set an appointment to pick up my vehicle at 9am. I received a confirmation email and made preparations to have the vehicle picked up on Saturday at our agreed time. Come Saturday, I received ZERO correspondence from the hauler and at 0945am I contacted Pull-A-Part to ask if they were enroute. The Operator stated that they did not know when the hauler would arrive and that I would be contacted. Since I received no correspondence an HOUR after they were supposed to, I asked to reschedule for Monday. The Operator advised that the hauler would reschedule to Monday and did not provide a new time. The Operator stated that they "could not provide a time for Monday." I found this statement to be incredibly unprofessional since they were happy to provide a time when they first tried to low-ball me. I agreed to an ambiguous Monday reschedule. Today is Monday and you can guess that no one has contacted me and no one has come to get the vehicle. --- UPDATE: After many back and forth calls and a couple of more reschedules, the car has been sold to Pull-A-Part. Their customer service manager, Nicole, was very accommodating and helped me understand the back-end processes and why communication broke down. They also adjusted their offer for the extraordinary inconvenience that I experienced. Changed from 1-star to 4-stars for good customer service after the fact.

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The BBQ Pope

MJ was a gem. If you pulling small parts off a junked car and have complaints you are the only one to blame. Hot, dirty, lots of late model junkers just like God intended.