Junkyards Directory > Junk Yards Near Me > Missouri > St Charles County > O'fallon, Missouri > Scratchy's Auto & Truck Salvage

Scratchy's Auto & Truck Salvage 63366

Junk Yard
2.9
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(29)
Phone:
+1 636-240-5243
Location:
USA, Missouri, St Charles, O'fallon
Address:
1013 Hoff Rd, O'fallon, MO (Zipcode: 63366)
Check map
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Scratchy's Auto & Truck Salvage01
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Located in the region of O'fallon (Missouri), Scratchy's Auto & Truck Salvage can assist you to to find junk pieces or get cash for your vehicles. You can find what you need with its quality service and legal warranties. Its business scope includes car pieces and scrap metal delivery. Ask them for an appraisal of the junk car or more details in buying a junk car at a good price. You might be able to get in touch with them with the phone number +1 636-240-5243 or drop by the junkyard during open hours and get what you need.

Scratchy's Auto & Truck Salvage JunkYard Reviews

2.9 stars based on 29 reviews
  • P
    Paul Norman
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    The guy in the office was friendly enough, but it’s a small place and didn’t have the vehicle type I was looking for to get parts.

  • A
    Austi911
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    Great service, car was totaled and they went to the shop and got it for me and was very patient on me getting the paperwork in order. Hopefully don’t have to anytime soon, but would use again.

  • M
    Michael Miller Sr
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    I have used this establishment for serveral part and have had no issue with them. Yes sometime they are a bit short and hang up quickly on the phone and yes I have called or sent them a message requested a part and they have not called back. I did not take it personal as I knew I was not the only customer they were helping. I simply called up again and got the answer I was looking for. Bottom line they either had the part I was looking for or they did not. They have been honest and fair and that is all I can ask. I am going there tomorrow to pick up a part and I will relay the feedback to them. Perhaps they might make an effort to call back and not be short on the phone.

  • K
    Kinky Kangaro0
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    Terrible customer service. Unbelievably rude. I called for a part and had to explain that their part cost twice as much as brand new. When I explained that they said they had labor which makes no difference to me when I can get a new one for less. Then in the middle of my sentence the woman yelled thank you and hung up on me. Never once was I anything but polite. I will be buying my parts new for cheaper from now on.

  • b
    bryan pasley
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    just e- mailed them to see if they can locate parts i have been searching for for 8 months across the US. the parts i am looking for are rare and replacement parts are no longer made. We will see if i get a response as to weather they can get it or not. btw they are quarter panels or a bed for a 79 f150 short bed.. next to impossible to find in good usable shape. 3 stars for now subject to change depending if i get a response email or not. if they have or locate the parts then10 stars and a customer for life

  • L
    Laurel Hensley
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    I called on a Thursday and then again on Friday, asking if they had a side headlamp for a particular car. Thursday they said they'd check and call me back. When I didn't hear anything by Friday I called again. A different guy said he'd tell the other guy to call me back (pretty sure he could have just checked it out). Neither one ever called me back. On the following Monday I called a different salvage place, got an immediate answer that they did have the part and picked it up within 2 hours.

  • J
    Justin
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    For years ive tried giving them the benefit of doubt, but they remain the same. Always say they will call back, but never do. Being "swampped" is not the reason, cause you can drive there and there will be noone there just employees. Ive called them two days in a row for them to ignore me, then told em to just come pick up my junker, said they were on the way and never called or showd. WORST ACE TO GO TO, EASE HEED WARNINGS AND LOOK ELSE WHERE

  • G
    Gennesa Jane
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    Quality used parts at a fair price! I go to Scratchy's every time I need a part, big or small. Scratchy's is a busy mom and pop shop, they do not have a lot of employees which keeps their prices low. If you do not get a quick call back, call them again, it just means they are swamped!

  • C
    Chris Diven
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    I called them to come and scrap out a totaled car which is sitting at a friends shop. They never came to pick up the car, they never called me to say otherwise, and when I called to ask about it (twice) I was told the the person I needed to speak to was not present and never received a call back. Please do not use this company, they are unprofessional and unreliable.

  • J
    Jason Harp
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    I bought some parts from there had no problems at all I will continue to do business with him I just wish they had a return policy which I was told by the young kid after I paid for the parts no return policy

  • S
    Scott Woodliff
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    I've been dealing with this yard for years, They just found a part that I've searched all over the USA for, and will be here tomorrow. They did call me back, and are a joy to do business with. Thanks Guys, and Lady!!!!

  • D
    Drew Andrews
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    Short on the phone (almost yelling at me). Couldn't even tell me whether they had a plug wire for my engine, a very common 4.6 liter V8 for a Ford F-150 or other Ford model. He said, "just bring the wire in and I'll try to match it up!" Well maybe I don't want to drive all that way to have you tell me know I don't have it.

  • K
    Kenneth Porter
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    Horrible customer service. Would not give them my business due to that.

  • S
    Sasha Zhyvotovska
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    Their customer service is awful. They don't trying to help, they are just rude.

  • D
    Dieselduty
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    I also was told that I would get a call back about a part that I needed. Low And Behold no call back.... But then again what should I really expect from a place called "Scratchy's"?

  • B
    Billie Emery
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    Been calling for 2 days straight with no answer.

  • C
    Cliff Reeves
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    Didnt have all i needed but helped me find what they didnt have. Excellent service every time I come here.

  • C
    Chris Matthews
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    After calling this place for nearly 30 years it is a total "don't have" "can't buy" "can't do" "scrap is down" mentality that really makes you wonder how they even have customers

  • J
    Jason Harmon
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    I called asking about car parts, and was told I would be called back that day, I never recieved a call and they were rude when I called back.

  • N
    Nida Khan
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    very rude and didn't even let me finish what I was asking.... will not recommend to anyone...

  • Z
    Zachary Kleine
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    bought a car from these super nice people and it was just as described! thank you

  • T
    Tony Robin
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    They are great about finding your parts and you can't beat the prices!!!!!!

  • W
    Walker Allen
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    Great people and great prices. Will continue to do business with Larry

  • D
    Darrell Coogan
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    Larry and the boys always take care of whatever you need

  • J
    JMC “JMC” Mcg
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    very helpful, good family owned business

  • d
    david clines
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    Horrible customer service!

  • B
    Billy Kelly
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    Do not recommend

  • K
    Kimberly Forrest
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    Very helpful.

  • H
    Hair Bear
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    Nice people

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FAQs

  • 1. What Is the Contact Information of Scratchy's Auto & Truck Salvage?

    You may reach them at this phone number +1 636-240-5243. In addition, you can search for their website to find email contact info.

  • 2. Where Can I Find Scratchy's Auto & Truck Salvage?

    Scratchy's Auto & Truck Salvage is at 1013 Hoff Rd, O'fallon, MO (Zipcode: 63366). You may use the map above to discover the best way to get there.

  • 3. What Are the Reviews About Scratchy's Auto & Truck Salvage?

    Check out one of the featured comments on this salvage yard below.
    “The guy in the office was friendly enough, but it’s a small place and didn’t have the vehicle type I was looking for to get parts.”

  • 4. What Type of Services Can I Get From Scratchy's Auto & Truck Salvage?

    Scratchy's Auto & Truck Salvage offers vehicle removal services, where you can sell your junk car. If you want to evaluate their services in comparison to those of other salvage yards, you may do so on this website.