Heritage Court Post Acute of Scottsdale AZ 85251

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Jennifer Erlandson

I do not recommend Heritage Court Post Acute to anyone who expects safe, consistent, or competent care for their loved one. During my father’s stay, I had to personally review his medication list multiple times because of repeated errors that could have seriously harmed him. Weekly lab orders were not followed correctly, and I constantly had to remind staff or verify whether labs were drawn at all. Nurses also failed to monitor his calorie intake despite his ongoing nutritional concerns. Communication was extremely poor. I repeatedly had to follow up on scheduling updates often after offering to handle the scheduling myself because no one could give me a straight answer. My father’s low blood pressures were ignored, even though he was symptomatic. When we finally took him to an outside office appointment, the physician immediately recommended he go to the ER due to hypotension and tachycardia, issues the facility should have recognized and acted on long before. This level of neglect is unacceptable. My father did not receive the safe or attentive care that any resident deserves. I strongly recommend looking elsewhere for a facility that takes patient care seriously. Do not send your family members here.

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Tava Macdonald

My father had a great experience at Heritage Court. Staff was very kind and very helpful answering all my questions. Rooms were clean, and they were great at handling his specific diet.

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Marc P

Nearly great facility! There is a reason they are still in service! Tells half-truths to patients and their families. I recommend sending loved ones here to receive minimalistic care. Sure some providers, CNAs, and staff ignore call lights and mock patients but that is expected because there is more than only one patient there. Overall it smells really good there and I would recommend for that alone!