All City Towing AZ 85225

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Josh

If I could give zero stars I would. This place is absolutely awful. When I came in to get my car that was towed, it took a very very long time to get everything situated and complete. The registration was in my brother‘s name, and so I had to call him and have him drive half an hour just to come to the place so I could get my car. It’s a stupid rule. The only reason the registration is in his name is because he just sold me the car and I’m going to put it in my name once it expires. They made me late to work, even though I arrived there an hour and a half before my shift started. They made me go into my car insurance app to get the VIN number to my car. I’m lucky I have the app because if not I would have had to get the VIN some other way. I have no idea why they expect you to have your VIN memorized. This review doesn’t even take into account the Hamilton Park HOA that got my car towed. There’s only one small sign across the street on a pole that states the area was a tow away zone. It makes no sense for a neighborhood like this. You need to have ‘no parking’ signs visible. This was a complete scam.

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Abdullah Aljubouriy

If I could possibly rate this place 0 stars I would. The attendants and customer service reps provide different prices and then they add penalty fees for their own mistakes. I was told 4 different prices by 4 reps then when I finally went to pick up the vehicle it turned out the rep had provided me the wrong price so I needed to leave to grab more cash then they add a $65 fee which I was not told or warned about. It seems like The try to collect money through giving out false information just to get more fees. My original price was 117 then it became 150 and when I went to pay it was 215 mind you this was all during the same day that’s not a transparent way to do business. I DO NOT RECOMMEND THIS PLACE TO ANYONE SAVE YOURSELF THE TROUBLE.

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Shay B

They take CASH, visa and mastercard... However, if you bring anything above $1.00 of the tow bill you better plan on making an extra trip because they will not have change. Cops had to verify my vehicle belonged to me because they did not verify the info was correct on the tow sheet. So for 2 days my car was in the lot without ever being in the system. I do appreciate the lot attendant jumping the battery on my car because it was dead and he did not have to do that. Aside from that I hope I never have to deal with them again.