LKQ Arizona AZ 85040

D

Derek B

Always have had a good experience with lkq. Their website is easy to navigate. The Phoenix location has an amazing front desk gal (I'm so sorry I'm terrible with names). All the parts I have gotten from them were clean and functional. Great place to save a ton on used auto parts. **update** still getting parts from them, still getting quality parts for cheap and good service.

D

Dan D

First transmission that was ordered was the wrong transmission. Needed an manual not an automatic. The whole reason of having and providing the vin number. The second time, still wrong transmission. I called and asked this not being handled with any customer service. Especially, driving all the way from NE Phx to SE Phx. Definitely, no customer service whatsoever. I’m sure another company will gladly accept my money. If I have to refund it.

M

Muhammad Obaidi

I recently visited this location to pick up parts for my car, and unfortunately, my experience was very disappointing. The staff I interacted with were noticeably discourteous and unprofessional, which made the process unnecessarily stressful. Clear communication and respectful customer service are essential, especially in situations where customers may already be dealing with vehicle issues. I hope management can address these concerns and improve the overall customer experience moving forward.