O'Reilly Auto Parts AZ 85340

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Michael Sheahan

Drove my van to this O'Reilly's with a weak battery. Devon welcomed me into the store and found the battery I needed. I asked if he would put it in and he said YES. That saved me tripping back home, removing the old battery putting in the new battery then returning the old battery to get a core charge refunded to me. I commend Devon for his welcoming and changing out the batteries. Thank you Devon. Michael Sheahan

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Jimbo Fisher

My battery died on my vehicle, so I got jumped and went to O’Reilley’s and they did their test and told me it wasn’t the battery, it was my alternator. So I left my car at the shop that night but the next day the shop guaranteed me it was just a dead battery, which it was (replaced now). Well, just by happenstance my other vehicle’s battery died the next week. I took that car to a different O’Reilley’s to see what they’d say, and lo and behold, they said the exact same thing “good battery, bad alternator…” Well, I took my car down the road to Autozone and they said “no, it’s definitely your battery…” and it was. Both cars running fine now. Not sure what the deal is with O’Reilley’s just being programmed to say “it’s your alternator” but I didn’t appreciate the extra headache of having to have my car sit at a shop for 24 hours.

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Birjetté Preston

The customer service was great. I went in to purchase a battery and the associate helped me quickly, changed the battery for me, and returned the core fee with no problem. I'm pretty sure I was in and out in 30-45 minutes or less. Highly recommend this location and commend the employees for being so professional!