M & O Auto Parts, LLC AZ 85041

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MR'T

⭐️⭐️⭐️⭐️⭐️ Outstanding Integrity & Customer Service I don’t usually leave reviews for junkyards but this experience deserves one. I purchased an engine that later turned out to have an internal issue that couldn’t have been caught ahead of time. Without hesitation, he immediately stepped up, took responsibility, and sourced another replacement engine from a major national supplier. That motor looked amazing and was priced very fairly — no core required. When a problem was later discovered before installation, he handled the situation in a way I’ve never seen in this industry. No arguing, no delays, no excuses. He refunded every dollar exactly as promised and apologized for the inconvenience. I’ve dealt with many salvage yards and parts sellers over the years, and I can honestly say this level of honesty and professionalism is rare. Even though the deal didn’t work out the way either of us wanted, the way he handled it earned my trust for life. I would absolutely do business with him again and recommend him without hesitation. This is a company that stands behind what they sell and treats customers with respect.

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Madisen Paitsel

If you are a shop do not waste your time or give them money. They lie to you about part availability times, Junior the managers response was he didnt know the parts were at a different lot. So from the manager himself, they dont infact know where there parts are. They will give you a eta on when the parts arrive so your employee can drive there for no reason. They are absolutly incompetent. On top of that, they lied to us about saying they will give a refund. A guy on the phone with the same exact voice and temperament as *Junior the manager* told me that the manager *Junior* is in a meeting so when he is out he will give us a refund. 5 hours later, no call back from the manager or refund. I know definitely, a terrible junk yard like this doesnt have meetings for 5 hours straight. If they truly had meetings maybe there operation wouldnt be so bad and unreliable.

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Lexter Roberts

The brothers who work there are pretty respectful and nice, will work with you for decent price for items that you're looking for. They do not purchase individual parts however try to sell them three brand new fuel pumps, and they declined because they only buy a whole cars ??