NAPA Auto Parts - Raps Auto Parts Supply Inc MA 01581

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Jocelyn

Wish I had known before I purchased my $200 car battery that they won't help you install it. Yeah, I'll be going to a different auto parts store in the future.

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Jay Cox

Not the good ole Town supply shop anymore. Been going to the same store for 30+ years as a loyal customer. Bought a battery in October/November and it was a bad battery 5 or 6 months later which is not normal at all. They wouldn’t swap it out. I didn’t argue at all but let my thoughts be known and they still made me buy a new battery at full price. This would have never happened under the prior owners watch (Bob L) but I learned my lesson with this new owner and it will be my last time there.

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suzanne p

Totally ripped off yesterday, could have save $30 buying oil in a different volume format. I had always had great help and service at the Westboro NAPA until yesterday. Car needed oil, they were close, I was late meeting someone so ran in and bought a 6 pack of 0W20 I didn't notice any price on the display. When I got to the register, Rob rang up the sale & I questioned the price, it seemed high. I had seen the price for a single quart. I specifically asked about a discount for buying more, Rob assured me it was cheaper to buy more. What he didn't tell me was in the format I was purchasing it wasn't cheaper it was the same price as buying individual quarts. So I learned my lesson make sure you ask explicit questions or avoid Rob. I'll try to stick to the younger kids in the future more helpful.