B&R Auto Wrecking AZ 85233

J

Jacob Hinebaugh

I truly wish I could add additional stars to my rating. outstanding customer service both at the store level and customer service phone support. this was my first time using B&R and I will absolutely be back! quality parts, super helpful staff locating parts and easy pickup process. I ordered a rear door for my F150 and prior to scheduling a pickup day, they informed me there had been some damage to my door in the yard. I'm an automotive technician by trade and totally understand stuff happens (especially considering it's a wrecking yard). without question or hesitation, they quickly located me a comparable door and had it shipped within a day or two to the Gilbert location. they called early in the day to notify me that the door was ready for pickup. naturally, me being eager to receive my part, I left work an hour early (4:30) to pick it up. I work about 30 minutes from B&R and live 45-50 minutes away so coming from work was the more ideal situation for me. I want to give extra kudos to Calvin at the parts pickup area for staying a few extra minutes late for me to pickup my parts. I was fighting traffic and cut it super close to their closing time. I had called ahead to let them know I was on the way and the awesome front desk staff already communicated that to Calvin and had my parts ready to rock n roll by the time I got there. I can't thank the team enough for going above and beyond for me! I appreciate you guys and will recommend you any time I can. thanks again B&R!

T

Tyrone Lofton Inside Out Fitness 365

David DCV totally took care of my situation, hassle free made it right, I’ll definitely come back! He has the BEST customer service- Thank you!!!

J

Jennifer Arbanas

I went in looking for a part for my husbands truck and a gentleman by the name of JR helped me and he was so nice and extremely knowledgeable. He was also nice and didn't make me feel stupid. It is because of him I will be back :)