Catracho Auto Salvage Llc AZ 85041

Recent feedback for Catracho Auto Salvage Llc shows a dominant pattern of dissatisfaction with customer service and policies. Multiple reviewers report rude or dismissive front-desk interactions, shifting prices, and inconsistent or misleading return/warranty practices that often end in store credit instead of refunds. Several mention receiving wrong, broken, or nonworking parts, as well as delays-waiting long periods for parts removal, jobs taking far longer than promised, or items being sold after a price was agreed. In contrast, a minority highlight fair pricing, helpful staff, and successful part finds or repairs, noting organization and transparency in a few cases. Compared with nearby yards, this shop appears to have parts availability but stands out for recurring issues around communication, reliability, and honoring commitments, which overshadow the positive experiences.