OPENLANE AZ 85204

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Isahi DeMontecristo

Do yourself a favor and stay AWAY!! bought a car guaranteed even paid extra for five more days, it had all green check marks, high score car so I bought it book because it’s clean… so wrong, inspector forgot to mention that the whole suspension is messed up on top of that there’s a warning sign that there’s an electrical problem but was not disclosed and warning was “conveniently” changed on the screen.. called them up and all the rep would say is am sorry that is not arbitrate-able.. now am stuck with an overpriced car.. word of advice: stay away and go to auctions where you at least see and turn on the cars for yourself

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Jiggie's Auto Sales LLC

I purchased a 2018 Accord through Open Lane Auto Auction with a green light and no reported issues. However, when the car arrived, it barely ran. We attempted arbitration, and after taking it to a Honda dealership, they determined the wiring appeared to have been tampered with. The dealership was unable to fix the problem and believed that even installing a new wire harness might not resolve the issue. A second shop gave us the same assessment. Throughout this process, we received little to no assistance or communication from the auction. Having purchased thousands of vehicles from other online auctions without any problems, this has been a very disappointing experience. Unfortunately, Open Lane is not an auction we will be buying from again.

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Tamer Helal

The best Auction I’ve ever used to buy cars. Super easy to use, the inspiration is accurate. Also my Rep. Favi Montes is so helpful and very easy to work with. So responsive and she calls sellers to negotiate with them to get me the best deal, I really recommend Openlane to any dealership.