The Pointe at South Mountain AZ 85044

M

Megan Fischer

The apartment itself is spacious for the price. I did have a lot of problems while I lived here. My dishwasher broke and it took 9 weeks to repair and when maintenance repaired it they didn’t connect the water hose and ran it while I was away so when I came back my apartment was flooded and emergency maintenance did not answer the phone. When they contracted someone to fix the water damage two men came with tools that had the tags on them still and were in the ace hardware bag with the receipt. I also moved out on the 1st and received a bill but I was removed from the online payment app. I called the apartment to find out how to pay the bill and was notified on the 3rd that it was sent to collections. There was also a neighbor who would yell inappropriate words at women and when I reported the apartment number and instance the office said they would not do anything unless I recorded it. After that there was another instance of someone in the garbage that I took a picture of but the office said it was not their property so they would not take any action. I had packages stolen from my porch and the office said they were not responsible. The apartment is nice if you don’t need any maintenance requests. There were a few requests I put in that no action was taken as the maintenance team said they could not fix the problem. There was also a serious crime while I lived here on 12/26/24 and the apartment gave no indication there was an active situation. I didn’t find out until I googled the apartment a year later.

A

Ariana Mapp

Although I will not be moving in due to a job change, I wanted to write a review to express my great experience with Jasmine. Jasmine was super knowledgeable about the property and the move in process. She was inviting and engaging. Would definitely recommend this place to call home. Thank you again Jasmine and Happy Holiday’s.

J

Jessica Maiden

Mikel and Jasmine at the office are amazing! The helped me in a rush situation get moved in next day after visiting. Ernesto in maintenance is great. He took my move in list and made everything right. So happy I moved here. Between the staff and view of the golf course, I couldn’t be happier!!!