Randy's Transmission & Auto Repair AZ 85210

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Wyatt Powell

Randy’s Auto Transmission Repair in Mesa, AZ is incredible! They were honest, transparent, and actually saved me money on my transmission repair once it got in the shop (a lot of guys will get your highest and best over the phone and consider it a sell. Not these guys). The team explainde everything clearly, didn’t try to upsell, and had my car running perfectly again fast well ahead of their estimated completion date. If you need transmission repair or auto service in Mesa, go to Randy’s - they truly care about their customers.

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Paul David Hedges

Illegal sales practice, bad diagnosis, no ownership of mistake, not honest, and not a trustworthy place at all. I came in due to my transmission randomly switching gears. They told me I needed an entirely new transmission. After they replaced the transmission, the exact same thing continued to happened. I immediately brought the car back in. They replaced a neutral safety switch and the problem was fixed. Whether or not a new transmission would have been needed, the exact problem persisted after a replacement transmission was put in but was fixed with a new neutral safety switch - this tells me that the solution to my problem was a neutral safety switch and not a new transmission. They refused to make this right. I will be going to the attorney general, BBB, and will continue to fight this charge with my bank. This company lies, misdiagnoses problems to sell the most expensive (potential) fix, and should not be trusted at all! Please be aware of these bad practices before bringing your car here and definitely get a 2nd opinion before letting them touch your vehicle at all. I have records of the repairs made and even have recorded conversations with them where they admit the problem was still there after putting in the new transmission that I am willing to share with anyone who asks!

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Joshua Smith

I have always had good interactions with them. I've been taking my vehicles to them for years and they have taken care of me very well. When it's outside their wheelhouse they have good recommendations of where else to take it. I highly recommend them!