Auto Glass 2020 AZ 85225

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Rich Schlosser (Redhawk Haven)

Avoid Auto Glass 2020 at all costs. I had my windshield replaced while visiting Phoenix by Auto Glass 2020 and the experience was extremely disappointing. Within days of their service, moldings started flying off on the highway, leaving me to duct tape things just to get home. The install also left dents on my roof, a damaged antenna grommet, and sloppy workmanship everywhere. When I tried to get it fixed, I was given the runaround for months—promises from Jessie ($100 rebate that was never received), then denial of service from Steve after giving them weeks notice when I could make a special trip back to Phoenix. I emailed and left messages for Cash, the owner but was continually hung up on and ignored. To this day, nothing has been resolved. Now I’m stuck with over $2,000 in damages caused by their technician. Dishonest sales pitch, zero accountability, and terrible workmanship. This company does not stand behind its work or value its customers. I strongly recommend avoiding Auto Glass 2020.

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Meg Ciminera

DO NOT USE THIS COMPANY FOR YOUR REPLACEMENT. The rebate is a hoax. You know what I hate more than a misogynistic mansplaining jerk - a passive aggressive, entitled manager with those qualities. JESSE, the manager, immediately returned my call when I reached out using the number I had from my previous representative to request a new windshield back in late October 2025. Now numerous calls, messages left with the secretary and voicemails and three plus months after I had been baited and switched by Jesse; he was now acting as if I was inconveniencing him by calling. Our last conversation about my payment of $200 for my windshield went as such, I asked to speak with the owner, I was hung up on and I immediately called back and transferred to him. I called out being hung up on and he said, "We were transferring you and clicked the wrong button, the owner isn't even here, so that won't be an option, relax." That is how you begin to address a escalated situation... what a joke. I had a bad feeling about Jesse's used-car-salesman attitude when I scheduled my appointment. During our conversation, he even referenced what I'd been offered for my windshield previously(proof that I've been a consistent and loyal customer) and said, "Well, someone was feeling generous before. Your windshield isn't worth that at all, but I'll do you a favor because I'm in a good mood." Despite my instincts, I chose to move forward because my past experiences and being a loyalist to small businesses. I had my replacement back in Nov 2025 and still NO compensation. Jesse shared with me AFTER this replacement that they no longer pay same day and it's no longer cash. It is a gift card from a third party and it takes up to 3-6 MONTHS for it to a process. I asked when this process was changed and why this information was withheld during my booking process. I shared I felt bait and switched and he said I was "entitled to my opinion." I am sure you are hoping customers like myself just forget about it. But when you went from paying me same day, reliable communication to THIS. What a joke. Good luck to ya.

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Alyssa Ramos

I had a fantastic experience with Auto Glass 2020 for my windshield replacement. I was dreading the hassle, but they made it incredibly easy. The technician, Amado, arrived right on time and was extremely professional, explaining the entire process before starting which only took about an hour. The installation was flawless. Cash gave me a great deal on my windshield! Highly recommend their team for anyone needing fast and reliable glass service!