AAMCO Transmissions & Total Car Care AZ 85282

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eagle clan

The customer service at this location was beyond what I expected. I looked at a different company and chose not to use them because of lack of customer service. After agreeing Aamco to work on my Tahoe this location came in on a Sunday a closed day to work on vehicles which one was mine. They started on my Tahoe on Saturday and finished on Sunday, a closed day. Ones they learned I was a veteran I received a service beyond what I expected. From the phone to the mechanics everyone went above and beyond. I will recommend Ammco to all friends and family because of this location hard work.

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Vee

I had a very disappointing experience with this AAMCO location. My heater issue was never properly diagnosed or repaired. The employees seemed unwilling to work with my warranty company, and I was simply told the heater would warm up if I “drove it around for a while”—it never did. Additionally, missing stem caps under the hood, which I had noted on the paperwork when I first brought the car in, were not added initially. I asked again before leaving the shop, and they finally provided the stem caps. Only one separate minor issue was repaired, and my car was in the shop for an entire week. I ended up taking it to Oasis Auto, where the issues were identified on the first day. They noticed that my coolant level had dropped just a few hours after I initially dropped the car off, and determined my car needed a radiator replacement with a coolant system flush and a vacuum bleed—repairs that were completely missed by AAMCO. They also recommended replacing the thermostat as a preventative measure. My heater is now working perfectly. Unfortunately, Oasis Auto is out of network with my warranty company, but I had no choice because AAMCO was unable to resolve the problem. I do not feel confident returning to this AAMCO for future repairs. They need more skilled and attentive mechanics at this location. This is not the place to go for anything beyond very minor repairs.

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david bullock

I called around to several places. They were all great service places, but the prices were double what it was here. This place has been in Tempe where I grew up since I was a little kid. Since they couldn’t do it that day they offered me a discount. Literally half the price of the competitors. And they had it done quick with no problems. Great place.