APB Wrecker Service 28206

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Christopher Oliver

Contacted them early one morning to pick up my car. Was told that they would be out the following day to get it and would receive a call 30 minutes before to confirm their arrival. The next day came and I was not contacted. I tried to reach out to them around 4:45pm and did not get a response until after 8pm that evening. I was told that they fell behind and would be out the following day and I responded by saying i would need to know what time they would be available since I had to work the rest of the week and had called to schedule my pickup for my day off. I did not receive a response. The lack of communication is appalling and to assume that a customer has numerous days to sit around their house to wait is beyond unacceptable. This could have been averted if the company would have reached out sooner and informed me of their issues but they chose to have complete disregard to customer service and care. I would recommend going with a better company when trying to sell your car. My opinion is 1 star is still too high of a rating.

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Peggy Myers

Hello. My name is Erin Weed and I want to recognize APB Wrecker Service for their exceptional customer service; in particular, Arthur Blackmon. He is beyond professional, extremely courteous and more importantly an asset to your institution. I’m always a little apprehensive about individuals I do not know however he made me feel secure. Perhaps he just has an “old soul” which is rare to come by these days. My vehicle was picked up in a timely manner today as they are very accommodating to your individual schedule. I would highly recommend APB Wrecker Service as well as Wheelzy. 5 stars does not do this company justice; more like 10 stars. Thank you for everything!!!!!

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Jackie Stewart

Tony was friendly, professional & got the job done!!! He took his time & was working with a smile. I highly recommend APB wrecker & ask for Tony!!!