They were very helpful in my finding the parts I needed.

They will get the part you need cheap

I didn't have the chance to buy or use their actual services but my car broke down outside of their store. They were nice enough to allow me to sit there and wait for my tow, enjoy the cool air rather than the heat outside and gave me cold water. Class A establishment on my books. Thanks for showing a old Brother Love. May God always shine upon you all. B Blsd

My experience at the Bowie location was ok. Billy was super awesome and helpful.My issues are that I was told my items had to be pulled still. So I waited for about 2 hours outside in my vechical and than when I called to check in, I was told that the parts weren’t good and that alternate ones were ordered and would be there the next day. My issue is more so why aren’t things like this already pulled and put in inventory so that someone doesn’t have to wait hours to find out that a part isn’t good? I was annoyed but ok with coming back. Got the call to come pick up and when I arrived, only one part was ready and I was made to look through the yard to find my other one which they didn’t have ones that were good enough to buy and had to be refunded. I don’t think they should make you pay first and then get the run around.

I find everything I need and I love the people that work there A plus customer service I recommend this yard to all my suv and pick up truck people

The guy we saw really seemed that he had not much knowledge about our vehicle. This was just for a headlight assembly. The quote we received was half the price he said on the phone than when we went there to pay in advance. To say the least, we did not get it. We have gone there in the past and they were good. This guy knew nothing about our vehicle.

Waited a week for a part that they told me would only take 2-3 business days to get to my shop. When we called, they said they had left us multiple messages saying the part was damaged and they would not be delivering. No one in this shop received a call from Brandywine, which means they either called the wrong number or they're lying. Every time I order a part from them it either doesn't show up, it's extremely late, or the part is rusty and trashed. Order your stuff from somewhere else.

Worst place period. Poor customer service! I was told a pet would be ready I drove over an hour to get there and still had to wait 2 days. Then drive back up there and it’s the wrong part simply ridiculous! Use them as the last resort seriously. You have better luck on eBay.

Love this yard for finding needed parts for our aging fleet. I love the idea of recycling car and truck parts. Along with the great savings over buying new. Friendly staff and very helpful.

I bought a part for my 4runner but then I told them that I wanted to cancel the order. I called them the same day to cancel the order and was told that they could not. And then after several attempts they said yes but that they would charge me 35%. I spent $ 900 and only $ 600 returned. I lost $300 dollars :(