Carter's Valley Used Auto Parts 37642

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Andrew Clark

Called made sure they had the part,they asked what color, I told them ,went down picked it up payed for it ,good quality, matching paint. Friendly service reasonable price, very happy. Will do business again.

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lild1_2_3

You may or may not find the car you need parts for and they won’t let you pull your own parts, at least in my experience. I needed some intake studs for my Ford and was told that “the motor is in good shape and didn’t want it taken apart” i guess they wanted to sell it as a whole? Besides that they will gouge you on price as well, I came in for a window motor and they wanted 50 bucks for it while Rockauto sells brand new ones for that price and are warrantied. I get that it’s a convenient location but I would rather drive to Knoxville instead of coming back here.

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Brian Howman (QuickSilverSS05)

Was fairly rude, had no idea if they had the part i needed after walking around and finding a car with what i needed myself I asked for a price at the counter and she just wandered off with another employee had to find someone else to help me. Was quoted a price for a headlight switch out of a 2000 car that was nearly as expensive as a new part from AutoZone, just left and will not be back

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Floyd Housewright

They don't guarantee their parts not even 30 days but all of them does but carters valley . Don't. take apart back they charge you 25% restocking fee rip offs don't go there

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Timothy McMurray

I went to carter's valley junk yard and they were great they had the part that I was looking for i would recommend anyone to go there they were awesome and extremely nice five stars isn't enough for them i will give them ten stars

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Samuel Suthers

Had everything I needed. Excellent service and matching items over the phone made easy. Will recommend and return for anything first!

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patrick hale

Awesome young lady very knowledgeable

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Luke Milhorn

Very helpful always.... very helpful...I don't buy used parts newhere else and I drive from Johnson City to get my parts! If they don't have it they will find it for you!! You will absolutely be taken care of!!!

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Willie n Tonia Bear

Biggest crooks around I advise no-one to order parts from them because guarantee you won't get what you pay for. Order a control arm new they cut the packaging open and took out our bolts and we ended up having to buy bolts when we took to have it put on. They told us there should have been bolts with it and they put it in a totally different box. I have been told by so many people that the boneyard is crooked as crooked gets. We still gave them the benefit of the doubt and we learn our lesson... NEVER AGAIN WILL WE GO THERE!!!! Our advice to anyone needing parts stay away from the boneyard If you don't want to get ripped off!

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Anna Williams

I went there for arm wipers wipers and the motor which they gave me the parts but they didn't have the arms and the wipers with the motor so I had to wait a little longer for them parts and after I got them I only got to use them like three times and they stripped out so bad because they were so stripped I couldn't even use them I even called and everything last my name and number and all didn't hear nothing back called back and everything and I guess it didn't matter that I lost out on that money on arms and the wipers but I don't know if I'll go back there or not because of that issue and they had a girl which I think was the daughter take the parts off the car when the man should have done it and it probably would have turned out a lot better