Cooper's Wrecker Services 70454 (n/a)

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destiny graf

I needed a tow at about 2am last night. Car hopped the curb and got stuck on top. I called triple a & they took 45 minutes to even call me back so I called again and they said they were trying to get in touch with a company but if I wanted to look for someone on my own, I could. So I called around and got one quote for $220 but they couldn’t make it to me for 3-4 hours. I hung up the phone after politely declining their service and not even 1 minute later, Wallace from coopers calls me and says he’s about 10 minutes out. He got the car out so fast without damaging anything underneath. He really knew what he was doing and was amazing!! 10/10 recommend. Thanks Wallace!

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Lorraine Ringo

Called about my car that was wrecked they sent me a bill for 300 something and charge 24. A day storage it's all a racket everyone about a dollar not about people who get hurt from these accident's then called him on 8/31 he couldn't answer my question are y'all still charging me even though we are in a disaster smh

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Rick Deroche

Unprofessional with lack of consideration for his customers. Danny, the owner, was contacted to pick up my son's truck for salvage following an accident. After some delay picking up the vehicle, Danny was to remove the wheels for me to pick up the following day at which time I was to sign over the title and receive payment. I called the following morning to confirm the wheels were removed and to arrange a time to take care of the paperwork. Danny stated he had not removed the wheels yet and I could come by that afternoon. I asked him for a specific time. He said one o'clock. I told him that I would be there about that time, because I had an appointment in Covington later that afternoon for 4pm. I arrived to Coopers for 2:00. I was told that Danny was in Baton Rouge. His receptionist, Stacey, called him while I was there and told me I could take the wheels. But, I would have to come back in order to get with Danny regarding the title work and payment for the vehicle. When I went into the yard to pick up the wheels they were still mounted on the truck. And, the yard worker was told nothing about removing them. However, he agreed to remove the wheels while I left to eat. I returned appx. a hour later and was able to get the wheels. Stacey informed me that Danny would be here in five minutes; he was coming from his house. I told her I needed to leave shortly for an appointment. She called Danny 5-10 minutes later and relayed to him that I needed to leave. Danny pulled up about that time. He did not address me when he walked in. Rather, he talked to another customer in the office. I waited until they finished their conversation and handed Danny the title, which he placed on the counter. He then proceeded to get into a conversation with his assistant. I told Danny that I could not continue waiting. He suggested I could take the title and go if I needed to and said he had not looked at the truck yet. Some discussion occured about what needed to be done to conclude the paperwork and settle on the payment, which ended up being concluded. I was late to my appointment. The entire manner in how Danny handled the transaction and followed through with being available for our appointment and having the wheels removed was unprofessional and inconsiderate. I would not advise anyone to do business with Cooper's.