Copart - Peoria IL 61554

A

Aaron Jacob

I didn't do business with these guys recently. I drove up yesterday, however, to ask a question about parts salvaging. I was under the impression, that they mostly dealt with wholesale salvage of vehicles, and that was the indeed the case from the guy I asked. The sign said visit the office to be helped, and then enter. The office was on the other side of the gate. The guy then got cheeky when he noticed that I was driving a Monte Carlo, and told me to drive in to the lot and park my car, despite what the sign said and confirming that they couldn't help me. Perhaps, be careful when you deal with these guys. I wound up driving down the road on 29 to the Area Recycling Facility, and dropped it off there. They don't deal with spent parts usually, or deal with that kind of work from the website, and Google AI. I just had the one broken rim, and they said the cost of aluminum per pound was negligble in the area and they don't deal with this typically as they are not the best equiped. I wasn't in the mood to haggle or research it further, and I was just pleased that they took it off my hands to ulimately repurpose the material. If I had it scrapped and it was refurbished, then it might have cracked again in a different area. Better safe then sorry, and make sure to recycle as much as possible on materials that can be reused.

J

Jose V

Poor service when it comes to pickup cars. Truckers that are on the electronic logs be ready to burn 2 to 3 hours for pickup and if there is a few trucks picking up lots of cars forget you will be here all day even if you just came for one car. Bad bad experience

C

Cristina Dicusari

Terrible service. Even if you make an appointment, you still have to wait about an hour or more to receive your vehicle. On top of that, the the employees lack professionalism and basic decency. The manager Chris ha no knowledge of management and does not provide any value to Copart. We are all trying to do our jobs, Copart at this location forgot how to do it. There is no value or vision. No need to do business with companies that employ people that do not care about the business itself. "Leader in online Salvage and Insurance Auto Auctions", that is a joke. Try to find someone else to rewrite your mission, vision and values because you don't have any, and what you have on the walls means nothing to your own staff.