Copart - Peoria 61554

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Siver Barzanji

I’ve been buying cars from copart for many years now. Recently they’ve been nothing but liars and thieves. Ive had so many issues with the st. Louis location and now this one. I bought two cars run and drive a 2013 bmw 535 and it got to my shop and the motor is locked up it never started. I also just bought a 2012 rav4 run and drive and that one Showed it with a bad transmission it don’t move at all, both of these from this location, and they won’t do anything about it, copart is getting pathetic

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Kimberly Hale

The employees are amazing people and friendly. They always do their best to make sure everything is done correctly and in a timely manner. I have nothing but good things to say about the entire crew here.

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Lauren Saad

Customer Service is great here! I have no complaints when it comes to coming to this Copart.

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Kennedie Brown

As a transporter for copart. We have had nothing but great customer service from them. Sam and Kelsey are very nice and respectful to all the drivers that come through. If we have any questions they get answers for us whether it’s over the phone or when we get back to copart. Thank you for all the hard work yall put in to help us drivers.

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wedge Antilles

Copart Peoria yard is always busy but the two office dispatchers Sam and Kelsey are always on top of their game, I'm always in and out fast no matter how busy they are. Always nice and friendly to everyone that walks in the door no matter how stressful their jobs are!

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Allen Ellis

I have had some of the best experiences with them their gals on the phones were very nice and respectful great people I believe their names were Kelsey and Sam would use them again in a heartbeat and definitely recommend to everyone

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Jose V

Poor service when it comes to pickup cars. Truckers that are on the electronic logs be ready to burn 2 to 3 hours for pickup and if there is a few trucks picking up lots of cars forget you will be here all day even if you just came for one car. 😒 Bad bad experience

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Reginald Blue

Copart Pekin as we call it. Has quickly become the most efficient yard that my fellow hackers and I visit regularly. With Customer service Reps like Andrea and Deanna setting the tone with their Gatepass and title expertise it almost impossible to have a bad experience. I would be remiss if I didn't mention how harmonious the loading area dances trucks big and small in and out seamlessly. Great Job "Pekin" certainly one of the best doing it these days! We thank you.

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Cristina Dicusari

Terrible service. Even if you make an appointment, you still have to wait about an hour or more to receive your vehicle. On top of that, the the employees lack professionalism and basic decency. The manager Chris ha no knowledge of management and does not provide any value to Copart. We are all trying to do our jobs, Copart at this location forgot how to do it. There is no value or vision. No need to do business with companies that employ people that do not care about the business itself. "Leader in online Salvage and Insurance Auto Auctions", that is a joke. Try to find someone else to rewrite your mission, vision and values because you don't have any, and what you have on the walls means nothing to your own staff.

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Tyler Rue

Did business with Copart located in Pekin. Talked with two ladies in the office named Sam and Kelsey. They were nothing but amazing, courteous, and professional. Highly recommend Copart in Pekin. And if you have to call them, specifically ask for either Sam or Kelsey.

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Marco Wright

I’ve been here a few times, a lot has changed, but all for the better! Marcus Shipe, up there, helped me work out the hiccups i ran into. 10 out of 10 recommend.

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Roger Stewart

Customer service is excellent. Mr shipe helped me out looking around amazing attitude, awesome personality, and super friendly would recommend to anyone!

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Rob Moll

Great customer service. Kelsey and Sam if you want fast courteous service. 5 stars all the way. Highly recommend!!

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Andy Richard

Sam and Kelsey are very helpful and work to accommodate drivers as best as possible. Jessica ensures the job gets done. Best ladies at copart.

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Cassandra Johnson

Marcus and Jessica are great and have really turned things around at this location!

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Azizzhan Khalmetov

thanks to all the staff. very polite and helpful. It was very hard for me because I speak very bad English, but we decided the case. I love you guys!

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ice

This place is extremely understaffed & workers are super slow, wait time to pick up a car is insanely long. Hire more employees for crying out loud..👎🏻

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Meder Aidar

Guys if you visit this Copart be ready to waste your time for 2-3 hours if you pickup 1 vehicle. Also get ready to breeze with dusty air! Careless and slow working forklift operator also will f..ck up your day!!!

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Adam Bartlett

Great place to get salvage vehicles project vehicles they do not sell parts they sell the whole vehicle

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Nicolae Beglet

I don’t understand why people who work here like to keep you wanting for no reason... Got here ... empty lot... loader was told to get me loaded... after 30 min I went back inside... only then a guys with attitude got out../

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John M

Do not buy cars from this place unless you are a dealer. Titles marked as "Clean" will actually be salvage titles in Illinois leaving you as an individual unable to register the vehicle.

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Tina Moll

Had to call this site and ask some questions and talked with Kelsey first time and Sam second time I called. Both were very helpful and new the answers to my questions. Very professional.

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Ross

Not bad organized appointment thanks!

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M Z

Based on my experience, Copart will never take responsibility for their actions. The vehicle I purchased showed no damage to front bumper from the pictures taken by copart personal. Upon pick up the bumper was broken in multiple places. Damage must had happened at their lot but yet the manager said because it left the lot they will be responsible. So basically their policy is to avoid any responsibility at all cost. Thank you for your honesty and great service.

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Jake moore

Had to take a trip up to Peoria to see a friend, and found myself in a bad spot. They were able to help me out and get me goin again everyone was super helpful thank y’all so much would gladly come back

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Corey Jacobs

Sent my girl's car here to be totaled. It's been a little over 3 months ago, when at the time we asked for the items in her car to be sent to us, as she didn't take everything out, being distraught at the time of wreckage. Supposedly they sent them the same week of request. Finally get a box today, said it was sent June 21st and today is now June 28th - over 3 months from the initial request. Sent us back a hand towel, the tire jack and the windshield scrapper. Kept almost $200 worth of items from a very nice car jack to high quality Bluetooth equipment. I know quite well that I'll never see these items again. I mean this with as much professionalism as I can muster at this moment, you're a trash business. And looking at other recent reviews, I can safely say that. Wish 0 stars was an option, but 1 star will have to do. Hope you stub your toes, lose your keys, and suffer numerous inconveniences.

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Steve Self

Super fast service. In and out in less than 10 minutes.

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Tayler Bernard

Great facility with a professional staff. GM always goes above and beyond to make sure you have the best buying experience.

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David Stutsman

Sam and Kelsey are very kind & know their jobs very well every one else is good people too

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Daniel Pettit

Kelsey and Sam are the best dispatchers ever everyone else sucks matter of fact they need to be paid way more to deal with the ignorant people they have to deal with