Dekalb Auto Salvage 30058

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Liz Jay

U call they want get stupid instead of assisting, The lady want to hung up. So I went in person (it wasn’t a short trip). start of cool the right people got the right people. Then two white person when to want to talk over the blk sale manger. One the white lady want pull out her purple gun on the counter while ask for my vin like someone supposed to fear her. Then same part number the guy give me over the phone in person the raise it $200. In person. Base on that I don’t want know business with them.

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Stephen James

I specifically asked for a trunk lid for my 2010 Volkswagen Jetta. I asked the woman on the phone if they would take it off and she said they would. When I arrived at 4:40 PM, they refused to serve me because they close at 5pm. If there was a deadline, then they should have told me this before I drove 30 to 40 minutes in traffic. The Front Desk lady also lied about the details of the conversation to her manager.

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Chelsea Alphonsus

They lie about the time the parts will be ready they said like 2-3 hours ….. 5 hours later when I poped back up instead of calling me they said they couldn’t get the parts until the next day then the next day they only had 1 out of the 2 parts available…. Such a horrible day when your car is out of commission and you have to find another place for the axle they took my money to get it . They did refund money but if I knew that the day b4 I would have took my business els where .