Pull-A-Part 30058

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TheEmmetra “Meat” Wilson

Customer service is not up to par. You guys have a full staff of people working with only one person who is forklift certified. Totally ridiculous. I’ve been waiting for at least 45 minutes waiting. Walked into the the building 2x for service and I’m still waiting. If you want to continue getting good reviews, I suggest that you certify all of your employees to do everything for professional development and customer satisfaction.

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Young Damien

The outside lot was cleanest I seen of the Atlanta based PAPs, with an entry that was inviting. Great staff helping you along the way. The fine woman in the back will have you coming back… for more parts of course. The interior lot was in decent order only having only one vehicle I couldn’t find on the printer list. A lot of the cars were in decent shape, with many in good to great shape. It’s a little bit of a drive based on where I’m coming from, but I’ll be back as soon as I can… for more parts, of course.😉

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Brooke

A great young lady at the front desk helped me out! Gave me an excellent price on my old car! Very sweet and understanding! I believe she said her name was Ivy. Very good worker!! Will be back here!

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Rekhtu Ra Meduty

Jerrica was super friendly and made my visit worth the review. I come here often and all the staff are pleasant and accommodating. If you're looking for good used parts you should definitely visit.

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cherrelle andrews

Came to look for a car and Angie in car sales went through all the inventory one by one! She made me feel extremely comfortable and would swap out the parts to the car I needed to pass emissions. I definitely recommend buying a car from here if you need something sturdy. Ask for Angie 📢

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Mr B

Went there today to get body parts. Unfortunately people destroyed the body parts on every car I found just to pull the motor. Do y’all know you can make money on the body parts people destroyed?! Im pretty pissed that I waste my time coming to any Pull-a-Part. The engines are all torn out every car most of the other parts are crumpled and broken. All I needed was headlights, a hood and radiator support. I’m so disappointed in my experience here and at every pull apart I went to today. Yall lost a customer today.

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Lane Hammond

Ivy is the most pleasant customer service worker. Finding a decent used car or used part to fix an old car can be so stressful. Most people who work in the industry are untrustworthy and unwilling to help. But I know if I come to this location and ask for Ivy, I will get honesty and a willingness to help. Overall, I would recommend the location above others.

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Leslie Greene Harvey

Shalonda is the most professional, knowledgeable, patient, and friendliest person I've ever come in contact with here. I would most definitely recommend her to anyone that's in need of assistance with their car. Thank you so much Shalonda!!!

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A. M.

I want to give a big shoutout to the entire Pull-A-Part team! A special mention goes to Ivy, who buys all my cars and always offers fantastic deals. If you have a junk car that you want to get rid of, definitely ask for Ivy. She’ll ensure you get a great deal—she's incredibly fair and easy to work with!

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TERRANCE WILSON

I want to give a big shout out to the entire Pull-A-Part team of Lithonia! Special recognition to Jerrica. She greeted me with a big smile as I approached her. She walked me through the steps and showed me how to look up parts for my vehicle and which were interchangeable. She was very patient, helpful and provided great customer service!

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kyle jones

I sold my junk car here to Ivy and it was such a easy thing to check off my list she just gave me peace of Mind. Then i went to go look for a part on my new car and Safyia was the biggest help on locating it! Great customer service thank you guys. Shalonda great team, let me know if that engine come in. Thank you

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juanita thomas

Last week in search of a part for my husband's car, he asked me to go to Pull-A-Part too see if they had what he needed. I had the pleasure of meeting , Shalonda. Not quite sure of what I was actually suppose to do, she explained the whole process to me. Made me feel comfortable in making my decision & purchase. Kudos to Shalonda, and my husband sends his best regards.

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Ron Goodson

I purchased a car last week at pull a part east and was assisted by Angie. Angie was amazing. S he was very professional and and answered all my questions with a smile. At a time when customer service is a thing of the past she provided outstanding customer service!

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Debbie Jean

Shalonda was extremely helpful and patient with assisting me to find a part for my car. She has exceptional customer service and I will absolutely be recommending this location to my family and friends. Thank you so much for your help!!

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Extension 444

Ivy the car buyer gave me a reasonable price for my junk car and I used it to purchase a new used car from Angie the car dealer. The staff is mostly women here so I was comfortable talking to everyone. Thanks Ivy and Angie 👍🏾👍🏾

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Prodigal Hoze

My mother bent the rim on her car so I called and got in touch with Ivy. I was looking for a 2015 Honda Accord wheel and, while you guys didn't have one, she was able to help me expediently with the information even though she was on break. Great work

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Jenna Jarrell

Ivy was such a huge help when I came in looking for a part I needed. Very helpful and polite! 10/10 recommend her help 😊

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Mark McDonald

Ivy is the best car buyer I've worked with, she gives me reasonable prices for my junk cars so big shout out to her. Thanks Ivy!

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Demetrius Wyatt

Ivy is the best sales agent!! Very easy to work with, very knowledgeable!! I definitely recommend her service.

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Clyde Harrison

This location is great! Customer service is always amazing! Ivy is the best! Ask for her if you’re selling a car!

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Tamara Bowen

Pull a part still has great deals! This place is very well organized which made everything easy to find. The staff was great very helpful and knowledgeable. I found the part for my car, literally pulled it off, paid for it, and was out the door. Wonderful experience. The part was much cheaper than an auto parts store. I would recommend this place to everyone I know.

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Mauricio Alberto

The car buyer Ivy gave me a great price on my junk car and has great customer service :) if you’re selling a junk car you should definitely go visit this location n look for Ivy

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Alejandra

Perfect place to find parts and really great customer service from Safiya! She is very attentive and friendly :)

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Sarah Evans

Ivy gave us a great price for the junk car we were scrapping. Fantastic personality and fantastic customer service.

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erica sansom

I was in recently looking for a part & Shalonda was very helpful answering all my questions & guiding me through the online list.

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Robert Lightford

Safiya was a joy. Very courteous and knowledgeable. Thank you for a great experience…

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Miss Murray

Amazing staff ..Shalonda is so helpful when my husband and I come to the store ..Keep up the good work

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RWC INC Committee

Ivy was amazing Gave me top dollar on my vehicle every time!

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Ryan Lucas

I love going to this location they have Outstanding customer service, Shalonda is the Best, very knowledgeable, Great customer service

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Terrance Petty

I tried to get a used battery here , & left my battery as a core, the battery I purchased was bad , & they took my battery which I knew was no good & put it on the floor for sale , shady practices. Real slimballs now I'm stuck with a store credit , robbery. This is a picture of the battery that I left there in a pallet when I came back they had it for sell.