Gibson Iron & Metal, Inc. WI 54956

B

Bryan Reyes

I made a mistake and there was a already broken windshield and they charged me 200 for the broken windshield which I paid because they pressure me to pay and we’re threatening me that they were calling the cops on me. Genuinely beside that they overcharge and majority of the parts you can find new for the same or even cheaper price if you look.

M

Matt Cool

Absolutely would not recommend, I bought a transmission for $2,021, had it shipped to me, installed it and it is no good. I call in just expecting a simple refund as I understand that they cannot road test these units. Dan told me that at that price point I should have expected it to be junk, sold as is and nothing they will do about it. I just ordered another trans from another yard for $2,000 shipped in that is tested and good. Dan refused to help me at all and told me I did not buy a warranty even though I was never offered one. But I think any customer would assume you should not have to pay for a part when it doesn't even work upon install. Very frustrating, I told Dan, this is just knowing the difference between right and wrong, who would pay $2,021 for a transmission knowing it is bad, and who would not give a refund for a bad transmission. I was not asking for any labor reimbursement, only for what i was out because of a dead on arrival part.

A

Anthony Taylor

They list parts on carpart. When you call they say we don’t have vehicles newer than 2015 but they list at least 2 parts for 2016 and 2019. Impossible to reach someone. They guy picked up the phone asked me what I’m looking for, went to talk and laugh with someone than hung up on me. Typical junk yard. Junk parts junk employees