Hackensack Auto Wreckers Inc 07601

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David Lopez

So recently my car was hit on the driver side front up above my tire so my friend referred me to Hackensack auto wreckers Inc and she told me to speak to Oscar wow let me just say Oscar is a very nice guy he looked at the damages and gave me a fair reasonable price the price he said was what I paid and they did a fantastic job. Now let me say when I read the reviews I was skeptical about going to them but I decided to take a chance and boy I’m glad I did because they did a great job on my car! I took it in last min on a Friday an said if he could please have my car to be done and ready on a Saturday and he said he would try to do his best if not latest on a Monday which was understandable but he ended up getting my car done and ready on Saturday. Thank you Oscar to you and your employees for having my car ready and looking good..

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Steven Cano

I just recently had to get new brakes and other things done to my car. Oscar personally took care of me and did a great job. Everything i needed fixed, got fixed quick and efficiently. Also, the pricing was very affordable. I appreciate oscar and the rest of his team. They did a great job and I’ll definitely be coming back in the future. Thanks again!

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Orlando R

I reached out to this company to pick up a damage truck that could not be repaired. At first the Wrecker company stated they will pay $350 for a vehicle, but if the car did not have the original Catalytic converters then the price would be reduced by $100. Give you one guess how much they paid for my truck, you guessed it only $250. The guy glanced at the Catalytic converters and mentioned they are not original, but they were rusty and the pipes were not new. The guy gave me $100 in Cash and $150 check. I felt like I was taken advantage. Guys, the check bounced, and I was charged an overdraw fee of $35 because the bank deducted the $150 from my account. Again, getting that sneaky this company does not do business with integrity. I called the company, and I asked to be given the $150 plus $35 in Cash, they agreed. When I arrived, the lady handed me a sealed envelope and walked away quickly. Being suspicious, I opened the envelope and found the amount $10 dollars short. When I walked up to the office an complained she walks over to another table where $10 dollars was lying on the desk. Sketchy AF! Buyers be aware of this company they do not do business with integrity, visual assessment of part without checking, bounced checks, and not forth coming with what was promised. I will not be doing business with them again.

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Rachel Ehrenberg

I have been using them for parts for many years. I have always found what I need at a price that works for my budget. I am particularly grateful for the help of Oscar who managed to save me hundreds of dollars over the cost for a new part. His professionalism and friendly service stood out in a tough industry. I can highly recommend them to you.

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Chris Flores

I had a fantastic experience with the team at Hackensack Auto Wrecker& Repair , especially with Oscar and Stephanie. Oscar’s technical expertise and attention to detail was impressive, ensuring that my vehicle received the best care possible. Stephanie was incredibly helpful and efficient, handling all the administrative tasks with a friendly demeanor and keeping me well-informed throughout the process. Their professionalism and dedication made what could have been a stressful situation quite manageable. I highly recommend this shop for anyone needing reliable and thorough automotive service.

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Adam Figueroa

Had a phenomenal experience. Ultra professional. Oscar’s guidance/expertise really helped me out. I would highly recommend.

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Shannon Loeffler

I am very thankful to have found Chip and Sally at Hackensack Auto Wreckers. Sally assisted me with finding a new front bumper for my car, answered all my questions. Sally was transparent about pricing and kept in touch when the parts came in, went out for paint, and when they were dropped off for installment. The turn around time was very quick! I will always recommend Hackensack and all staff there for anyone who needs any work done to their daily vehicles. Thank you again!!!

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Joseph Villegas

Very amazing service, very respectful service from Stephanie and Oscar, they helped me find parts for my Q50 at a amazing price!

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K K

Couldn’t be more happy with the service that I got, thank you Oscar. Incredible experience will definitely recommend and come back for future services. Painted a 2013 Honda Accord

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Michelle E

Sallie and Oscar were so helpful in finding and installing the parts my boyfriend and I needed. The whole staff is very nice and would definitely recommend them. Thank you guys so much! 🙏

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Jonathan Uzhca

Not knowledgeable and will lie to separate you from your money. Ordered a part after they assured me it would work without additional parts. Other mechanics and dealership told me I would need other parts. They said it should work since their mechanic said it would. I told them what the dealership said and they started claiming they are not mechanics. I said I can't take the one part without the others as it wouldn't work. They said it's my problem and I can do whatever I want with the part. Guess I'll have to take them to small claims court

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Antoine Smith

Great service & fair pricing! I'll be working with these mechanics moving forward.

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Eileen

I can not believe that this place believes they will continue to scam people. They picked up my old car 4-27 and gave me 100 cash and 369 in check which also bounced. As I have read here by most reviewers with same experience. I spoke to sally several times and she continues to give me excuses and promises that never come true. I have video and pictures of when my car was towed by them which I am going to be taking to the authorities and I will be claiming theft if this is not resolved within the next 3 business days! This is insane! I am fed up !! I wish I had reviewed the company before I agreed to have them take my car. So many bad reviews here. Everyone with the same story that the check bounced! “ I wrote the check wrong” if we continue to believe the stories we are at fault. Well it stops now! I will not let this go if it is the last damn thing I do! Three days and I am going to the Hackensack Police department with the issue! No one should have to go through this! . In my profession we take an oath to do no harm. I will make sure you do not continue to harm anyone else through your business deals … Sally of Hackensack auto wreckers you have 3 business days to solve the matter! Update: unbelievable! Sally continues to write out bad checks to others. Coincidence? Nooooooo!!! Everyone has the same story! Even those who came after me!!! Just read more reviews and see that it has NOT stopped! Beware of this business! Read your reviews. Take pictures and videos when they are taking your car if you decide to do business with them. Also keep your emails, texts messages, and record calls. I did exactly this and was ready to bring it to court. This place should be shut down!!! Do not believe a thing Sally tells you.

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Zeriab Abdou

Very rude front desk wasted my time told them to check that the part was available and that it’s in the front over the phone when I show up there the guy goes to ge the part and come back saying it’s damaged. I drove 40 minutes wasted time till and gas if I can give them no stars I would bad business.

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Jay Martinez

In my 28 years of life I have never had to write a bad review for any company ever. These people at Hackensack auto wreckers are Incredibly nasty and rude. They are Scammers who do not care about anyone but themselves and that dollar bill. Super unsatisfied with my experience with these guys. Do yourselves a favor and call anyone but them.

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jim bo

The lady on the phone is a nightmare to deal with. Very lazy. Seems like she doesn't like people.🤷🤦. And by the looks of how they respond to comments on here they barely speak English. Or they're just too lazy to see what they're typing. Big red flag

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Ricky Johson

This place is the, WORST!!! First of all, Cash for Cars, referred this place to pick up and pay for the purchase of my car. I had 4 brand new tires on the car I wanted off. The owner of Hackensack auto immediately deducted $100 off the original price quoted to me by Cash for Cars. She said, "I'm lucky if I get a dollar a pound scrapping the car." WE'LL, that doesn't include the money they get for the cadilitic converter, and the sport aluminum rims that were taken off to be resold. Not to mention, when you scrap a car it's for scrap metal. Not tires! Then to add insult to injury it took me a week of phone calls and two trips to Hackensack in order to get my tires back. Do yourself a favor and avoid, Cash for Cars, and definitely, Hackensack Auto Wreckers!!!

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Osama Moshet

Nice service as they ordered the part I needed and the price was right.

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JKNYP

Terrible experience. Keep changing time, you will waste time here. Never show up until called several time, still showed up 4hr 30 min late after never apologized. And they will not pay promised amount, but trying bargain. I would donate the car rather than sale to his guys. 0 zero star is appropriate.

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aileenp “aileenp”

We sold our car for parts at this place in October. They paid us cash and check. I deposited the check the day after they picked up the car. The check was returned refer to maker and my bank charged me a return fee. We contacted Hackensack and they told me to redeposit the check. I redeposited it in October. Yesterday January 31, 2024 my bank debited me for the amount of the check that Hackensack issued in October. I called my bank and told me that Hackensack put a stop payment on the check. Beware for those who will sell their car at this place. It is a 0 star but I can't post it with 0 star.

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P Crisp

My girlfriend sold them a car she no longer wanted. The agreed price was 695$$ Upon picking up the vehicle they gave her 200$ cash plus a check for the remaining $495. Turns out, the check bounced when she deposited it! Don't do business with these crooks. They are not to be trusted!

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Lianna Berndt

If I could give zero stars I would. Hackensack auto wreckers bought a transmission from us on March 31 and gave us a check…..wait for it that was NO GOOD! I know this is a shocker 🙄🙄for a business that has been doing this to people for years. STAY FAR FAR AWAY! They have every excuse in the book (it’s in the mail, Kat claims owner Sally Locicero isn’t in and she’s in the hospital, not sure what you’re talking about etc etc) Bottom line if you want to be paid STAY AWAY or plan to have to contact authorities and file in court.

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y s

Please do not use these people they are frauds do not believe the good reviews which may be written by them so they do not look bad. They do not pick up and when they do they put you on hold until you hang up and call back and they won't pick up after. Sally is very very nasty upon reading a review and hearing she was also told she was at the Dr was crazy because thats what was said. She had the nerve to say we'll take her to court for the money. They should be held accountable fines and imprisoned for the fraud they are commiting writing bounced checks.Shes very nasty when she's at fault and they give you the run around still no payment has been made be careful they are scammers.

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AnnaMarie Carbone

If I could give this place zero stars I would. This place scams people. Thankfully I did not fall victim to the scam as the red flags were obvious. I used clunker junker to get a quote to sell my vehicle they routed me to this company. Since clunker junker is a larger company I assumed they vetted the companies they use…. Well they clearly do not. They had me sitting around all day for the vehicle pick up. I was told they would be here by 12 and after calling back, they didn’t end up getting here until 4 o’clock. I was told that upon them picking up my vehicle, they would provide me with the payment in the form of half check half cash when they arrived the check was 90% of the money, and the cash was 10%. Not only was that incorrect, but the check was also written out incorrect so if I were to cash it with my bank, the check would not have cleared.( this was done intentionally) I called the office and spoke with Kat, I asked her if they could Venmo me the money to resolve the issue and she stated that the manager Sally was out of the office at a doctor appointment and would not be able to resolve the issue over the phone and she was unable to Venmo me because she was at the doctor. Kat tried to manipulate me to let them take my vehicle anyway without getting paid. I called back a few minutes after that phone conversation and Sally happen to answer the phone. Clearly she was not at the doctors office, in speaking with her I told her that I was not comfortable with receiving a check from them and I only wanted cash for my vehicle. At this point she started screaming at me and told me that they’re not taking my vehicle and hung up the phone on me. I dodged a huge bullet in not allowing them to take my vehicle or excepting a revised check as a form of payment from them, as you can see their previous reviews have been horrific…. checks, bouncing regularly.

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Sarah Tejeiro

PLEASE READ ALL THE OTHER REVIEWS, they will try to steal from you! Customers beware!!! The owner Sally likes to try to scam her customers!! just like all the other reviews, she gave me a check that bounced. When contacted she would tell me that they would call me back and then never contact me or straight up hang the phone up on me. To anyone who is having the same problem call the cops on them and report them for theft!!!!! For those who haven’t done business with them, DONT! This has been a horrible experience and I will never be using their services again.

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Mrs. Robertson

ZERO STARS INTENDED! This business STILL has not paid for the car they bought from us. The check bounced and despite multiple texts and a phone conversation with Sally, no payment has been made. AVOID DOING BUSINESS WITH THEM AT ALL COSTS!!!!

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Bret Kelly

Sally and Kat are AWESOME! They went above and beyond for me! Do I dare mention they were half the price of some other places I called? Thanks again for your help! Regards Bret

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Rajesh Rana

Please do not use this company to pick up your vehicles please go to someone else. This place lies about coming to your house to pickup your vehicles. They said they will come this week or next week and they dont we waited months for them to come and they never did. They wouldn't even come to our house to check the vehicles because they only go based off google maps images showing that the car is stuck next to grass which its not as that is a google maps photo from months ago. This place is very unprofessional and will waste your time and energy. They also always had excuses such as "my driver is out sick" for what 2 months? No one can come pick up our vehicles. They asked for pics and we sent them and still nothing. Go to someone else if I could give this zero stars I would.

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Juan Calle

People are always double parked in front of this place. It’s ridiculous. I live around the area and every time without fail when I go by the street, someone is always double parked there. Inconvenience all the time and even when there’s parking around they still double park. And it’s obvious that these people don’t say anything because it’s been happening for years. Sometimes, when people stop to this place, they literally block both sides of the streets double parked. Like I said it’s ridiculous, and it doesn’t seem like the people that work in this building care.

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Billajia Sweeney

BOUNCED CHECK. 0 STARS!!!!!! I was recently made aware of a check that i cashed back in may of this year, when i recently went back to the check cashing place. when i contacted sally, the owner, who was extremely disrespectful. yelling and hanging up on me multiple times as if it was my fault that BOTH checks that she issued bounced. than she told the check cashing place owner that she would zelle her the money and more than 24 hours later nothing. each time i call her to check and see if she paid her debt I'm placed on hold, she sound as if she's annoyed and dismissive for having to correct a problem that she created. STILL NO PAYMENT HAS BEEN MADE AND ZELLE IS A LESS THAN 2 MINUTE PROCESS,