K.A.R. Towing & Repair LLC 24 Hr Towing 22801

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Ylly Lee

I will say KAR towing is completely in the right to tow illegally parked cars. However there is no reason to be blatantly rude and on top of that extremely unprofessional I hope I never have to come into contact with this business ever again

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Tashia Bowles

The office staff Beth the "supervisor" is rude and Very unprofessional! I would not recommend this towing company. Its a shame that most of the student housing uses this company. Their contract should be pulled!

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Jack Mac

Went over a curb and got my car stuck. I had no idea what to do. Gave these guys a call at the recommendation of a random passerby and they were there in 15 minutes to lift me out. Very friendly. Service: Car towing

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Wade Puffenbarger

These guys have pulled me out of a few situations before. Always quick and on time and they won't over charge you for a tow. I recommend them completely. Services: Tire change, Car towing

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Ann

ZERO stars. This tow company may be a good service to call when you are broken down on the side of the road. However, when they impound your vehicle from the parking lot of off campus housing where your son lives, it’s another story. We had arrived late on Friday evening, after hours of driving, to stop to see our son before heading on to where we would be staying for the weekend. We had not been there more than 20 min when we were about to leave and what do we see? KAR towing pulling off with our vehicle. We called them immediately as they were leaving the housing complex and told them we had not been there more than 20 minutes. The guy on the phone stated we should have parked in the guest/visitor parking spaces. Which were completely full, as there are only 11 spaces. I asked him if he could just bring it back and we work out something but no, he insisted that I would have to come to their location and then call him and he would be there within 30 minutes and it would cost me $215 to retrieve my vehicle. I asked him if he could just wait there for a couple of minutes we would be right there and he said no, you don’t understand how this works. See he had already seen someone else parked ‘illegally’ and not in a guest space and wanted to retrieve that vehicle before they could leave. So, we get there and I call and he states he would be back shortly, for which he was, towing the other car he had seen. He stops and goes inside and I showed him the video of all of the guest spaces full, no sympathy at all, he states he doesn’t care if they were full I can’t park in the resident spaces (my name is on the lease too by the way) and so I asked him ‘where should I park then?’ he said I don’t know but you can’t park there. I tried to argue the point but then he proceeds to tell me that if I want to argue about it I can come back on Monday because technically they were closed. So, you see they take your vehicle, he knew were visiting from out of town and that he had me locked out of everything including my wallet and held that over my head then asked me how I am going to pay- considering my wallet was in the vehicle he took- I told him I needed to retrieve it from the vehicle. So I paid it because I didn’t have a choice. I could have paid a drop fee or something much more negotiable since it was completely unnecessary. I know they don’t know what vehicle belongs to whom and that they have agreements with several off campus housing facilities but this is outrageous. We were not blocking any entrances or in a fire lane and the parking lot was full of empty spaces. I am sure they will respond and say they were well within their right…and ok, so they were….doesn’t mean they can’t be reasonable. The tow fee was $160 and there was a $55 fee for ‘after hours’ pick up, never mind they didn’t go out of their way to come there to let me pick it up they were out impounding vehicles and came back to bring another one so, why the ‘extra after hours’ charge. I called the leasing management company where my son lives on the Monday after and they agreed that it was overkill. Not to mention the signage regarding the towing company at the housing complex doesn't even face the main road. You can't see it coming in-it took us 2 days to realize where it was, the only way we knew who towed us was because we saw them as they were pulling out. It is definitely taking advantage of college students and their families. I can only hope that one day, KAR towing and whoever those tow truck drivers were, find themselves in the same position and have someone treat them in the same manner. What comes around …goes around….treat others as you wish to be treated.Service: Car towing

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Emily Turner

Awesome service. Called two other tow companies in the area before them and the responses were rather unprofessional. Called KAR and the person on the other line helped me immediately and courteously. The truck came sooner than the time quoted. The driver was very polite and kind. A very pleasant experience, I will be recommending them to anyone in need of a tow! Thank you KAR!Service: Car towing

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buddy perry

Amazing! The gentleman saved us!! Broke down from a snapped serpentine 2.5 hours from destination and 4 hours from home. Took him less than 30 minutes to get us (my 2 kids and dog). When he got there he was very professional and extremely kind to my children and even my dog. I luckily had a spare belt and we towed it to the shop and he put on my belt within 10 minutes and even gave a quick inspect. Hardly charged me a dime! Super fast and super friendly. If it wasn't for this gentleman and this company our weekend and pockets would've been wrecked. Excellent excellent service!! If you have any emergency and in their area I highly recommend them! Thank you very much and my children say the same thing! Bless that gentleman! To add, this was all after hours and on a weekend.

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Becky Osborne

The experience I had was great from calling to the actual towing for my car. The woman, I wish I could remember her name, I spoke to was very nice even called a auto shop for me to see if the could work on my car today. Mike was incredibly nice and very professional. He put me and my Mom at ease when he got our car. He helped make our situation better. Mike asked us if we were okay and told us some information about the area we were in. I would recommend them, thank you so much for your help.

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Jaqueline Duke

K.A.R. towing responded quickly and courteously to my needs and at a reasonable price. Towing is never a fun situation, but if I need the service I will go back to this business!

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David Hayes

Fantastic job by Mike! I had called and scheduled for first thing (8am) because I needed to leave for work soon after that. They informed me that they usually start at 8am and would pick up my car and then drop by. Mike showed up at my house at 7:45am - I didn't expect him until 8:30 as most individuals run behind. I told him the problems I was having with my car and he gave me some helpful possibilities to contact and check with. I then tried to tip him for his prompt, friendly, professional service and he would not accept the tip. If you are getting your car towed - ask for Mike.