Metro Metals Recycling 55108

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Justin Mato

Don’t bother calling them. They will put you on hold, drop you, not call back, and not answer when you call back. So unbelievably frustrating I have no idea how they do business.

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Angel Corral

Easy to work with. Fast and had a check when picking up. Inspected and towed. Very nice.

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Alec Timmerman

Had an appointment to get car picked up in a 9-12 window. I set aside my entire Saturday morning to be there. The appointment was confirmed and registered. They never bothered showing up. Never even bothered calling. These folks are not professional.

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J Bear

Used to be my go to scrap yard. After walking in today I noticed the "scrap gals" posters were taken down, presumably new management which is awful, has a Karen amongst the group. Their computer systems went down and didn't give me my full amount of cash, so I've been standing here for 30 mins, not one single I'm sorry about this, haven't offered to buy me a pop and snack out of the machine for my troubles. What a lousy bunch. Guys on the floor are still top notch. Disappointing. The cashier at the end apologized, I'm 10% better about the situation

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Jason Summer

very helpful staff . big easy to read signs was great experience today .plus a free 25 dollar gas card for the guy

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Nancy Wiswell

Scheduled with Pedal for pick up referred me to EMR the tow truck driver contacted me but said he could not drive on the grass so I was asked to send pictures which I did but they went to a number I was given where voice mail hadn’t been set up. They got pictures and refused to come. I contacted SellAJunker and not only did they remove car they left the yard in excellent shape! They were winderful to work with great customer service. Can’t say the same for EMR was in customer service for over 40 years! Don’t use EMR

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Jessie Whelan

Tow truck driver was on time. It was my first time scrapping vehicle and I forgot to siphon the full tank of gas out of my blazer 🤬😢😰 of course I have no idea how to do it so I asked the driver can I get the gas out ?? He didn't offer to help he just said that hose won't be long enough. I gotta load this up and go. I understand that I should of remembered the 55 dollars in gas that I put in an hour before my truck broke down. A month ago... But he acted like it was no big deal kinda laughing at me. So the white blazer has a full tank of gas in it... It could of been handled better is all I'm getting at.

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Mazdaspeed God

Zero stars!! They scheduled a pick for a car of mines and never came to get it. I called them and ask what the reason behind it was and they said that the driver called multiple times and I didn’t pick up which is not true because i was waiting for the call all day. And yes they had my number correct. Then the lady I was talking to gave me an attitude and cussed me out. I called a couple times to get things sorted out. But everyone I talk to seems like they are in a rush or dont want my business. Very unprofessional. Worst customer service i have ever experienced in my life. Never again will i call this place for business. And neither should anyone else!

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mary cooley

First time scrapping. My dad was a home machinist for 50+ years and he decided to clean out all his scrap. I did my research and sorted but I want to give a huge thank you to JAMES in the yard for all his help and directing us where and what to do. Very nice and always had a smile. Great experience with everyone and I would highly recommend them for accuracy, friendliness and fair prices.

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Solomon Steinke

Giving the 5-star mostly for customer service. Quick to respond to any concerns and their manager is old-school, likes to try and make every experience the best he can. He reached out to me when I had a concern and we had a very productive conversation. Rare to find people willing to work with you like that.

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kelly t

Stay open till 5pm like before! Lots of changes that are more favorable to the owners rather than the customers...If you only go a few times a year, like me, the changes have no benefits except for getting paid full scrap price on Fridays. Be careful driving thru the yard- might catch a nail in a tire :(

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James A

First time going here. Everyone was extremely nice. Scrap is just side money for hot rod projects I don't get all to serious about it. But I will be going back here as they seem very fair. Any scrap tips deeply appreciated.

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Cecil Sr. Jones

I was able to be in and out in under 10 minutes, paid and all!!!!!! Very professional and helpful. I'm going to do more collecting just because of how my experience went. Thumbs up guys!!!!!! You have to plan wisely and call ahead if time when dealing with any scrap yard. Certain times are busier than others

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Red Admiral

“Love metro.love the guys who run the scales. You need to be open on Saturdays” was my old review but Northern Metal took over and sucked all the joy out the place.

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Deb Klenk

I recently bought tires from Metro and was extremely happy with the quality, price, cleanliness and the helpful staff there who helped me. Props to the Pit Crew who handed out yummy cookies and a nice hot cup of coffee! Thank you so much! I have already started to tell others about you! Way to go Metro! The recycling department are on it! Getting folks in and out of the facility and getting it done right! Will definately do business again!

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Xiangzhen Kong

Good price with friendly stuff. Got 25$ gift card as new customer.

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Chris Herbst

They junked my vehicle incorrectly. Not sure how this is possible as they don't own the vehicle, or what scam they have going. Huge nightmare to try and resolve this.

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Rawkkiddo

Came and picked up my car a full day before they had said they were going to, I actually thought the car had been stolen. Was not able to get personal items out because of this so I called them right away. Was told they would go through the car and bring me my items because of their error, was told they would do this the very next day. In addition to this I had a bike rack on the car, once again was told they would "make it right." Next day came and nothing was returned to me, I began to call and leave messages and not one of my phone calls was returned. After a week of waiting and making phone calls I went on my annual summer vacation. When I returned, my personal items were sitting in a big plastic bucket in my backyard and had been there for some time. The bucket was filled to the brim with rain water, thus destroying all my personal things. Car rack was nowhere to be seen as well, and since that time Metro Metals has not returned my phone calls or emails. Not even close to what I would call a professional organization. Update- Since I posted this review Irwin from Metro Metals has been in contact with me on a daily basis. He has made a point to make sure I am satisfied with their services, and most importantly he apologized for the sequence of events. While the whole ordeal was a pain, Irwin has made a point to make sure they are doing everything they can to make things right and that alone would cause me to try this company again.

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They don't know there medals or they are trying to screw hard working people outta there $$ you have to watch every move, o suggest weighing your Scrap before you get there! I had 2 exactly the same. A/c units brought 1 in & next day brought other in & not only was the weight different, they tried giving marking all my metal as lower grade than the 1st! Watch yourself if going there!!

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ruben gregory ramos

Not really beginner friendly but fair prices, very clean,efficient operations with longer hours than competitors. Complimentary sodas & even ice cream on the hotter days, you can't beat THAT!

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Nick Fiedler

Paul and his team accommodated me being there just before close, and took care of what I needed in a very quick and courteous manor. Would give ten stars if I could, these guys are great.

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Jason Swenson

Not willing to work with people who have to work during the week and only tow in certain areas on the weekand this company is very unfriendly to clients.

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D J Fitz (FITZ)

This place won't text or e-mail you, that they are coming to get car. They insist driver doesn't know how to text or email, only to call you with an unknown number. Very belligerent over phone, as well as rude. Got to believe her bosses know of this, so if desperate use them but don't trust them.

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Sherry Lorsung

We called salvage yards and other auto recycling...they said our car was too old, too many things wrong with the car (what?) Another said they would tow it, but pay us nothing...last call was to Metro Metal Recycling and so glad we did, great customer service, no hassles, quoted and scheduled pick up right away, within 24hrs the car was gone and we had cash in our hands...we recommend them and would use them again...Thanks :-)

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Peter Jed Sawyer

I towed a 2001 Caravan that had aluminum rims and a converter the Lady over the phone said roughly $250 if I drop it off. Hung up the phone and towed it to U-Pull R Parts and they gave me $375.00 Metro Metals is Cheap Garbage Payouts. Go somewhere where you can make Better Money off your tow in vehicles. All recyclers in Minneapolis and Saint Paul are too cheap.

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KmAlbum

Bought a few cars from this auction. Highly NOT recommended. Their cars are pretty much JUNK. That's why it's called a charity auction. All vehicles I bought are next-to-junk yard quality. These vehicles are not well maintain and ready to go to the junk yard that's why their previous owners wanted to donated to this auction. Save yourself the headache. Spend a few hundreds more and get something you can test drive and inspect before buying. Lot's better vehicles on craigslist you can buy. Even if you want to buy/fix/sell. I won't buy again. After the 3rd one it's enough.

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Ang-O Banjo

Hands down best prices Quick Service and they hooked us up with a full tank of gas on our way out! This place gets both thumbs up!

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Alissa Wessel

They smash cars within 7 hours of getting them. They also do not need a title when someone steals a car to scrap it. This company is horrible don't go here i think something is going on with the company This place should close down for good

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Bruce A

We've had good experiences with Metro, but in searching for Metro's contact info online, were disappointed to see several images/photos of your 'Pit Crew' (girls). None of these appear on your website, so apparently they were 'found' from your Facebook Page. I don't see any recent postings showing these scantily clad women, so perhaps you've discontinued this offensive practice. Reading some of the FB comments on these pictures/postings says a lot about why this is so wrong. Hopefully, this kind of 'promotion' has ended. On our visit on 4/1/2017, we did see some (new?), large banners with images of women suspended from the ceiling. Is this really necessary? We would very much like to continue using Metro as our recycler, but will likely move to another business, should this practice continue.

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Macy Olson

First time. Never been there before. Staff was helpful. I donated a cast iron tub, also got couple $$ for iron pipe.