River Valley Truck Parts 60901 (n/a)

J

Journey Backer

Customer care is priority with this company. I had an urgent situation where I lost my receipt from 2 years ago and needed a copy. I called after hours intending to leave a voicemail and the owner answered. He said he does not like to miss his customers calls. I explained my situation and he gave me the name who would contact me assured me they would go above and beyond to help me. Early the next morning I received a call asking if I got the email with my receipt and YES! River Valley Truck Parts doesn’t just sale parts, they care for their customers. Thank you!!!

O

OP Jones

called and got with Sharon about our specific engine needs. She went above and beyond to make sure what she had would work for us. Smooth transaction. Only thing left is for the engine to arrive. all this done is less time than i figured. Thank you Sharon for your hard work.

D

DARRYL GOALEN

Cannot say enough great things about the folks at River Valley Truck Parts! Sharon, in particular, helped me find a part that they didn’t have from another company to help get my truck back on the road. The part was in another country but the fact that we found one was all that matters in this age of “nationwide back orders”. Sharon even called me later to check to see if I was able to purchase the part, (affirmative). She is an asset to River Valley Truck and should never be taken for granted and should be given a big raise! The next part I need, she will be my first call, guaranteed! Customer service above and beyond anything I expected! Thank you again Sharon for all that you do!!