Safari Auto Wrecking WA 98597

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Sam Makkiya

This is my top spot for car parts. Their prices are great and the service is always excellent. Sinan is very helpful and always goes the extra mile to make things easy. Many times he already has the parts ready for me before I arrive, which saves a lot of time. If they don’t have something, he’s always willing to recommend another place that might. Highly recommend them if you’re looking for good prices and reliable service.

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O K

I first called Safari Auto Wrecking around 11:00 AM by phone, and Sinan answered. He told me he would check for the specific part I needed and get back to me. At 11:27 AM he confirmed via message that they had the part. To avoid any misunderstanding, I sent him a photo and the exact part number, and he confirmed it was the same one. I even messaged him again at 1:45 PM to make absolutely sure they had the exact part I was looking for. He confirmed again and said the part would be ready by 3:00 PM. Based on these confirmations, I rented a car and drove 2.5 hours to their location. Due to unexpected traffic and an unplanned situation, I arrived at 4:30 PM. When I got there, Sinan told me the part they had was actually the wrong one and that they had only just realized this while dismantling the car — even though he had promised multiple times that it was correct and would be ready by 3:00 PM. This was extremely frustrating. I confirmed several times by phone and message, sent a photo, and sent the part number specifically to avoid this situation. Instead, I wasted around 5 hours of driving time and the cost of renting a car for nothing. I do not recommend this place. Their communication and verification process needs serious improvement, as this experience cost me significant time and money.

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Wes Thompson

Their website hours are inaccurate. It listed them as open on Saturday, but they were actually closed. Thankfully, Google Maps had the correct information, so I didn’t make the one-hour drive each way. On a weekday, their website said they open at 8:00 AM. I arrived around 8:15 AM, but the gate was locked and no one answered the phone. I waited in my car for over 30 minutes, unsure if they were even opening, and was about to leave when someone finally opened the gate around 8:50 AM. What left a bad impression was the reception staff’s response. After I explained that the website hours were wrong, that I had waited outside for 30 minutes, and that I nearly left, there was no apology or acknowledgment. I was also surprised to learn that people were already inside during that time, despite no one answering the phone or signaling that the gate would open shortly. Being brushed off after that kind of wait felt unprofessional, especially given the one-hour drive. I was also charged an unexpected 3% credit card fee, which was not communicated in advance. Had I known, I would have brought cash or used a debit card. The lack of upfront communication resulted in an extra charge on the spot, which was frustrating. To be fair, the staff working in the back were friendly and helped me load the car part, which I appreciated. Still, inaccurate hours, poor communication at the front, and surprise fees made this a disappointing experience overall.