Axle Towing & Impound AZ 85120

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Brian Goody

Nick is the fastest and most careful tow truck driver I ever met. We had to have over 100 cars moved around in an underground parking garage so we could power wash and prep for line striping. Nick came through flawlessly. Not one unhappy tenant and not one damaged vehicle. Amazing work and I highly recommend using Axle Towing for any commercial vehicle towing.

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Sam Kompf (Sammyjdogx3)

Axel towing & Impound provided an honest and transparent service for me. As frustrating and concerning as it is to find your vehicle no longer where you parked it, the service they offer is quite necessary. If no parking rules were ever followed there would be mayhem and chaos for residents, first responders and the public. The HOA that had me towed is the one I would fault and have them better paint and add signage to fire lanes. This company followed all applicable guidelines and laws as far as informing the authorities that a vehicle had been towed and impounded. I have a low jack on my vehicle so I knew where it was before I called to verify with the authorities just to be sure. I'm not sure what laws on littering would look like but it would be very nice if on a clean tow, an info card could be lightly adhered to the asphalt so that it is a bit less frightening off of the immediate response of a vehicle being missing. As unhappy as I am about the whole situation, I cannot fault this company for enforcing the rules, even if I was not fully aware of them. Gentleman I spoke to on the phone at 9:00 p.m. was a little off putting but then again I would not want to be on call myself taking calls late at night about "where the hell is my vehicle". When I retrieved my vehicle the lady at the front desk was extremely nice and helpful and answered many of the questions, quickly, honestly, and allowed me to check out my vehicle for any damage. I had no damage and no issues. Will not be parking in a fire lane again, I will yell at the HOA for really poor firelane markings.

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joe harper

This company has an F rating with the BBB and a pile of unresolved complaints, which pretty much speaks for itself. They’re constantly driving through my HOA neighborhood—especially late at night—and the number of bad experiences residents have shared is way too high to ignore. I haven’t been towed by them myself, but I’ve heard enough from people here to know I don’t trust the way they operate. Some neighbors have even questioned their relationship with our security company as being suspicious. I’m not claiming anything illegal—just pointing out that it’s a been mentioned as a concern in the community. In my opinion, this is not a company I’d ever choose or recommend. If you think you were treated unfairly, talk to local authorities or an attorney. At minimum, look into them before letting them anywhere near your community or your car. Their presence has caused mentions of distrust and concern throughout the community. This can potentially negatively affect the values of the homes here as people will shy away from purchasing in a community that contracts business with this type of tow company. Just recently...one of their employees even created a fake profile on our community FB page just to attempt to quash the truth about them that's being exposed. That alone speaks for itself. ---