Patriot Towing WA 98661

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Sean Sellilen

Kelley was amazing! Great customer service. Wonderful communication throughout the entire transaction. Genuinely acted like she cared. Took care of my vehicle. As a district manager I would love to have someone like this on my team. I hope you take care of him because if you ever look for a job I’ll be more than happy to bring them my way. Hats off to you Kelly an excellent customer service.

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Melissa Roth

EDIT: I needed another tow and Patriot was dispatched again. I was leary and asked the dispatcher if they were going to show up this time.and she did mention that they prioritize calls where a person is stranded with their vehicle and since mine was unattended it had been pushed back. I understand . This time, they were very prompt and when I spoke to the driver he told me that he was 3 min from my vehicle, the previous time, when my insurance called him off. He also told me that he is the only driver for the company so it is very busy. It turns out that there was also a 2 hour gap between when my insurance canceled the call and when they told me they canceled, leading me to believe that we waited until 330pm before calling a different company. So, lack of communication between my insurance co and the tow company and myself seems to be the problem I had a tow set up through my insurance company and I was told 53 minutes until arrival. I was able to track my arrival time and when it said "nearly there" I waited outside. I waited and waited and finally, after about 30 minutes, after it should have been here. I called the company and the dispatcher said, i'm so sorry, we got really busy.It's gonna be another hour. They never showed up, never called me just left me hanging. They even quit answering the phone when my insurance company called. So rude and unprofessional.

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Greg Sturm

I have used Patriot Towing several times to tow my classic cars and my Snap On tool box. The driver always goes above and beyond to make sure my cars and toolbox are put in the exact spot I want them. I will definitely be using them in the future. I highly recommend this company.