Ron's Automotive WA 98684

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Caroline Adams

I had an outstanding experience with Ron’s Automotive. They installed a Goose Gear seat delete in my Toyota Tacoma, and I couldn’t be more impressed with their service. They went the extra mile from start to finish. They fit me into their schedule quickly, which I really appreciated. When the kit arrived without instructions, they took the initiative to go online, track them down, and make sure everything was installed properly. That level of care and professionalism says a lot. On top of that, they charged me over $300 less than the distributor I purchased the kit through had quoted for installation. Honest pricing, excellent workmanship, and great customer service. I highly recommend Ron’s Automotive and will absolutely be back for future work.

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Zie Malone

Here is my honest review. This location treated me so poorly it’s unbelievable. I came in with two issues, my headlights flickering and my engine revving with the slip indicator light turning on only while completely stopped. I had hoped they would be able to diagnose and help me with this. Previously, I had installed a new battery and new alternator 4 months ago and it seemed my issues were resolved at the time. Without even checking my alternator, they claimed my alternator was bad and I needed a new one. They quoted me just over $1,100 to R&R a new alternator. When I said I would go home and test my alternator myself, I was met with attitude telling me to not test and that it’s bad and I need a new one. Well, I went home and tested the alternator with a multimeter and found it to be just fine. In case that wasn’t enough, I got a battery charger that also tests the alternator. Even that said my alternator was good. I also have the certificate that came with the one I installed stating it’s been tested and was good to go. In addition to this alternator issue, they lied about my tire pressure. I went into the shop with pressure around 27 cold, 29 warm. My tires are rated for 33, my car lets me know the pressure. The receipt paper I received said all four of my tires were 35 which was fishy. When I got back into my car, the tire pressure was still 28. I took it home and also tested the tires with a gauge to see if my car was faulty. The gauge read 28/29 for all four tires. I don’t even know if they did anything to my car, with the exception of taking some photos to prove they at least visually inspected a few components. How am I supposed to trust a business that lies about something as small as tire pressure and rely on someone who tries to push an unnecessary charge on me! I’ve heard similar stories from women in my circle about this exact shop too. Shameful behavior.

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Kate Burcak

Brought my Subaru in for a pre-trip inspection for a move across country! I felt like the folks at Ron’s were really straightforward. They managed to assess and complete the work all in the same day for a reasonable price. I felt like the pricing was fair and I’d definitely recommend them! Thank you guys for an easy experience and for not upselling me on unnecessary services. They were very clear on what items could wait a while longer and what items were truly needed, and I appreciated it.